BlackBerry Forums Support Community

BamaFan2989 · 09-20-2007, 11:16 AM

should be shivers...

im sure he will post though...

melodic · 09-20-2007, 11:31 AM

so i just called one of those business reps at tmobile and they told me they are NOT taking pre orders..i told them one of my "co workers" had alreayd ordered one and he asked me for a confirmation number and he told me that there is no way they can sell a phone that's not in the system..

just talked to a second business rep. i told him to ask around and he talked to his supervisor and he said they've NEVER taken pre orders..?!?

segeln4me · 09-20-2007, 12:04 PM

Quote:

Originally Posted by melodic

so i just called one of those business reps at tmobile and they told me they are NOT taking pre orders..i told them one of my "co workers" had alreayd ordered one and he asked me for a confirmation number and he told me that there is no way they can sell a phone that's not in the system..

just talked to a second business rep. i told him to ask around and he talked to his supervisor and he said they've NEVER taken pre orders..?!?

I pre-ordered, but added a new line to my business account and T-Mobile sent back a confirmation! Sounds like you need a new rep!

bpritch · 09-20-2007, 12:04 PM

Quote:

Originally Posted by melodic

so i just called one of those business reps at tmobile and they told me they are NOT taking pre orders..i told them one of my "co workers" had alreayd ordered one and he asked me for a confirmation number and he told me that there is no way they can sell a phone that's not in the system..

just talked to a second business rep. i told him to ask around and he talked to his supervisor and he said they've NEVER taken pre orders..?!?

I think they mean their individual reps (like the ones that come to your office). Because regular customer service (including for business customers isn't taking pre-orders at all, nor have they ever.

crisambo · 09-20-2007, 12:04 PM

Quote:

Originally Posted by melodic

so i just called one of those business reps at tmobile and they told me they are NOT taking pre orders..i told them one of my "co workers" had alreayd ordered one and he asked me for a confirmation number and he told me that there is no way they can sell a phone that's not in the system..

just talked to a second business rep. i told him to ask around and he talked to his supervisor and he said they've NEVER taken pre orders..?!?

There's atleast 3 or 4 people that have posted affirming pre-release orders. I personally have received a confirmation email from TMO (not the rep) of my order...

melodic · 09-20-2007, 12:08 PM

ok i just a business rep he said business reps at the center aren't taking pre orders but he was allowed to. so i went ahead and pre ordered the phone at 299 with a new contract. he said i can essentially add the data plan on and when the 50 dollar rebate comes i can cancel so that's what i did :p

they are also no longer giving it for 249 even though i asked him to honor it :p

BamaFan2989 · 09-20-2007, 12:12 PM

wat flyer?

bpritch · 09-20-2007, 12:12 PM

Well, for my two cents...I think it's not right that business customers get this and regular people/employees don't. From someone who couldn't get the 8800 because of pre-orders, not enough stock and then discontinuing it from the upgrade program...this is irritating.

goatspike · 09-20-2007, 12:17 PM

Quote:

Originally Posted by shivers316

So does that mean ON the release day?

Yes you should be able to order on the 24th

BallHawk3 · 09-20-2007, 12:31 PM

I called regular customer care last night to try to upgrade. They said not until the 24th.

jmaluso · 09-20-2007, 12:52 PM

Got my Gold 8320 today (for free) :D from at a special t-mobile unveiling event in D.C. and it is working very well. But, I am having trouble trying to setup a coworker on wifi. I connect to the access point (same one I am connected to) and he never seems to be able to get onto it. It is weird..I have pulled the battery. Deleted the wifi profile and re-added and still no dice. Any suggestions? It shouldn't be that we are both on the same AP because they are advertising family plan packages with this and that wouldn't work if you couldn't connect more than one per AP.

Thanks,
Joe

crisambo · 09-20-2007, 01:40 PM

Quote:

Originally Posted by jmaluso

Got my Gold 8320 today (for free) :D from at a special t-mobile unveiling event in D.C. and it is working very well. But, I am having trouble trying to setup a coworker on wifi. I connect to the access point (same one I am connected to) and he never seems to be able to get onto it. It is weird..I have pulled the battery. Deleted the wifi profile and re-added and still no dice. Any suggestions? It shouldn't be that we are both on the same AP because they are advertising family plan packages with this and that wouldn't work if you couldn't connect more than one per AP.

Thanks,
Joe

It could be a function of the router . . . routers can be configured as DHCP server and allow only a specific number of requests/connections from communication devices. . . once that limit is reached, then no one else can connect . . . check with your network admin to see if this is the case.

jmaluso · 09-20-2007, 02:20 PM

Quote:

Originally Posted by crisambo

It could be a function of the router . . . routers can be configured as DHCP server and allow only a specific number of requests/connections from communication devices. . . once that limit is reached, then no one else can connect . . . check with your network admin to see if this is the case.

It is an access point. Cisco router is serving up DCHP. My boss was able to connect his wifi to the same AP I have mine connected to. But not this user.

segeln4me · 09-20-2007, 04:35 PM

Quote:

Originally Posted by BallHawk3

I called regular customer care last night to try to upgrade. They said not until the 24th.

I heard that they might not have any available even on Monday, since it is supposed to go to new customers/new activations first, but they might have just said that to get me to get a new line.

zGuy · 09-20-2007, 05:15 PM

Quote:

Originally Posted by jmaluso

Got my Gold 8320 today (for free) :D from at a special t-mobile unveiling event in D.C. and it is working very well. But, I am having trouble trying to setup a coworker on wifi...

Consider that 99.9% of us don't have the 8320 (gold or otherwise) to play with yet, answering your question would be difficult. However, I think in this-very thread (or perhaps a related one) there were several posts from someone who indeed had good luck with wi-fi, even without a SIM card in one case. Search around and PM him. Then let us know

Good luck.

HaTaX · 09-20-2007, 05:16 PM

I got my 8320 ordered today for shipment friday and a monday delivery. Pretty happy with that. Got a confirmation from T-Mobile and it says the color is titanium, so that's a win in my book.

I'll let you all know if I have a tracking # tomorrow.

MajSingh · 09-20-2007, 09:21 PM

Quote:

Originally Posted by jmaluso

Got my Gold 8320 today (for free) :D from at a special t-mobile unveiling event in D.C. and it is working very well. But, I am having trouble trying to setup a coworker on wifi. I connect to the access point (same one I am connected to) and he never seems to be able to get onto it. It is weird..I have pulled the battery. Deleted the wifi profile and re-added and still no dice. Any suggestions? It shouldn't be that we are both on the same AP because they are advertising family plan packages with this and that wouldn't work if you couldn't connect more than one per AP.

Thanks,
Joe

Thats a very difficult prob to fix but i know i am to do it for you. go ahead and mail it to me ASAP and i'll fix it and [probably not] send it back 2 u

Mark_Venture · 09-21-2007, 07:25 AM

Quote:

Originally Posted by BamaFan2989

so basically you are agreeing right?

Both

Yes, I agree in that I expect T-Mobile will not restrict the curve to New subscribers only at launch... (if they do, I'm going to have some really upset users on my hand.)

HOWEVER I disagree with your statement that T-Mobile never restricts to NEW only... because I've seen them restrict hand sets to new subscribers only in the past...

redsocks23 · 09-21-2007, 07:31 AM

Will the Blackberry 8320 for T-mobile work on any wifi connection around the world? Can somebody let me know?

Mark_Venture · 09-21-2007, 07:33 AM

Quote:

Originally Posted by redsocks23

Will the Blackberry 8320 for T-mobile work on any wifi connection around the world? Can somebody let me know?

Depends on what you mean...

It will connect to any wi-fi hotspot/router as long as its "open" or you know the keys... So internet will work...

I'm trying to learn more about UMA connection and VOICE calling while overseas... since that goes across the internet, any delays, latency, etc back to T-Mobiles gateway could impact this part.

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