[kuttakamina]

I have a 8700c cingular BB and even though I have read all my email messages there is an icon on my home screen showing one email unread. I have tried removing the battery and have also cleared the logs by alt+lglg command. How do i remove the 1 read email message from my home screen.
Thanks

[kuttakamina]

any suggestions? or is this already been addressed in some other posts?

[cooperpwc]

Try removing the battery, waiting 30 seconds and putting it back in (i.e. a reboot). It usually solves the problem.

[mriff]

Might it be a SMS message?

[oester]

Hmm - try selecting todays's date and doing a "Mark Prior Opened" ?

Bob

[Airmark1]

This happened to me before.


I got an email.
Read it.
Saved it.
And then went to it again in the saved folder and marked it "Unread".

Then I go the "You've got mail" icon on my homescreen. I could not figure it out because there was not any email in my mailbox. It took me a while to remember that I had that "unread" email in my Saved Mailbox.

[Borgus]

Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

It does sound like its a saved "unread" email. Also check to see if you have any SMS messages.

[tallen269]

I just had the same problem. I'd call the voice mail and there would be no message. So I called from a landline and left a message to myself. I then called voice mail and deleted the message after I listened to it, and to my surprise the icon dissapeared.

[kuttakamina]

oops..i have one unread saved email..thank you Airmark1.

[Airmark1]

Originally Posted by kuttakamina

oops..i have one unread saved email..thank you Airmark1.

You're welcome. Happy to help.