[bbbl67]

I have BB Bold 9700 running OS 6. I have it setup to sync my contacts and calendar to my Google Contacts and Calendar, through the built-in sync options. The problem seems to be that Contacts isn't being updated, but Calendar is. Is there some way I can check a log or something on the Bold to find out what's happening? Or how do I simply fix this?

[bbbl67]

Never mind, I think I may have found the answer in this KB article:

KB32501-Wireless Contact and Calendar synchronization between the BlackBerry smartphone and an integrated Gmail account is not functioning

[bbbl67]

Okay, it looks like I'm still having the problem, even after following the Blackberry KB article. Can anyone suggest anything else?

[rambo47]

Sometimes the linkage to Google fails. Often the only way to resolve it is to delete the account on your BlackBerry and re-install it. Before trying the uninstall/reinstall you should check all your settings, and maybe toggle off/on syncing with your GMail account. That *might* sort it out.

[scaevola]

I seriously thought they deprecated this functionality.... The sync never worked at all, partly because google/android use a single field to contain addressing information .... where as blackberry separated it by fields and this caused super amounts of duplicates because 1 field: 1 address description consistently (tried 10+ times over 3+ years) never worked...

there was a 3000+ post on google complaining about how bad the bb sync was .... it is/was literally HORRIBLE.

unless maybe you only had a name/phone/email entry!

[bbbl67]

Originally Posted by rambo47

Sometimes the linkage to Google fails. Often the only way to resolve it is to delete the account on your BlackBerry and re-install it. Before trying the uninstall/reinstall you should check all your settings, and maybe toggle off/on syncing with your GMail account. That *might* sort it out.

I attempted the delete and recreate the account method. When it resynced, it showed that it synced the Calendar, but showed no status about resyncing the Contacts. I did tick both the Calendar and Contacts options when I reset it up.