BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-08-2008, 12:43 PM   #1
danzig69
Knows Where the Search Button Is
 
Join Date: Jun 2008
Location: Canada
Model: S3
PIN: N/A
Carrier: bell mobilité
Posts: 17
Default 8830 black screen while using it

Please Login to Remove!

I have 2/11 user who have a problem with 8830. Sometime, they're using the device and the screen become black, like if it was going in stanby mode. They touch anything and the screen come back to normal without asking for the password. It's not the screen saver because theyre activly using it like writing an email. I've try 2 version : Platform 3.0.0.85, BB 4.2.2.196 and the previous one, I'm not 100% sure so I prefered not to write it. I am alone with that problem?
Offline  
Old 07-08-2008, 01:00 PM   #2
akosnitzky
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Default

Wirelessly posted (Verizon 8830)

Go to options
screen/keyboard

What are your timeout settings?

I think the max is 2 min. I set mine to 10 seconds to conserve battery power.
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!
Offline  
Old 07-08-2008, 01:31 PM   #3
danzig69
Knows Where the Search Button Is
 
Join Date: Jun 2008
Location: Canada
Model: S3
PIN: N/A
Carrier: bell mobilité
Posts: 17
Default

Thanks for your idea. Answer = 1 min.
If I put it to 10 secondes, the screen black out after 10 secondes of inactivity but if I constantly use it it didn't goes black. It's ok like that. If I put 1 min. it took 1 min. of inactivity to black out. but my problem is while using it it black out sometime, really not often!

Last edited by danzig69; 07-10-2008 at 08:27 AM..
Offline  
Old 11-14-2008, 04:13 PM   #4
danzig69
Knows Where the Search Button Is
 
Join Date: Jun 2008
Location: Canada
Model: S3
PIN: N/A
Carrier: bell mobilité
Posts: 17
Default

my problem is there even with version 4.5.0.51r74. I'm I the only one?
Offline  
Old 11-14-2008, 10:14 PM   #5
WFLDEng611
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2006
Location: Chicago, IL
Model: iPhon
PIN: Used to
Carrier: AT&T
Posts: 273
Default

Maybe wipe the devices and re-install 3rd party software slowly. This way you can figure out if it is a hardware or software problem.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


ETERFANT Dental LED Flash Photography Oral Cell Phone Camera Filling Light Tools picture

ETERFANT Dental LED Flash Photography Oral Cell Phone Camera Filling Light Tools

$63.89



Flash Technology 97ER3695, Replacement Day (White) Strobe Flash Tube picture

Flash Technology 97ER3695, Replacement Day (White) Strobe Flash Tube

$237.47



CH341A 24 25 Series EEPROM Flash BIOS USB Programmer Module + SOIC8 Test Clip picture

CH341A 24 25 Series EEPROM Flash BIOS USB Programmer Module + SOIC8 Test Clip

$7.98



Edwards Signals Flashing Light with Horn Red Lens 120V AC, 7 3/8 Ht 6

Edwards Signals Flashing Light with Horn Red Lens 120V AC, 7 3/8 Ht 6" Dia

$59.95



NSA Enespro AGP 40cal Arc Flash Kit w/ Lift Front Hood, No Gloves ARC40KITNG-XL picture

NSA Enespro AGP 40cal Arc Flash Kit w/ Lift Front Hood, No Gloves ARC40KITNG-XL

$778.36



LP Weather Logic Seam And Flashing Tape (boxes) picture

LP Weather Logic Seam And Flashing Tape (boxes)

$150.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.