[SohaibQazi]

Hi
I want to wipe my bb device using BESUSerAdminClient, what is the way? Do i need to use kill_handheldinfo etc ?
Kindly Put exact command name for kill_handheldinfo

Any little help will be appreciated greatly
Thanks in advance

Regards
Sohaib Qazi

[freakinvibe]

Yes, use it like this:

besuseradminclient -username admin -password password -kill_handheld -u -b server01

[SohaibQazi]

It is saying me "Unable to kill handheld for user "user1@domain1.com" after executing the command you told to me
Can you check it once by yourself too
Thanks for the help

[freakinvibe]

It works for me. Does your admin user have enough rights?

Are you on BES 4.1 or 5.0 ?

[SohaibQazi]

I am working in 5.0

[desertimp]

Why not use BAS?

[SohaibQazi]

Hi
Sorry for replying late
Well that command "kill_handheld" is running successfully but still i am able to get handheld_info command executable with the same user. I am not able to understand that what is the effect of command "kill_handheld". Means whats the purpose of that command?

[freakinvibe]

The kill_handheld command does the same as

"Erase Data and Disable Handheld"

in the graphical console or the Web interface.

It deletes all data from the Blackberry device and breaks the connection to the BES. But the user and handheld data is still in the BES database. The handheld_info just queries the DB, so the information is still there.