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Old 03-02-2010, 11:41 AM   #1
A320Mech
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Default 8310 Software and Desktop Manager

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I have 3 old copies of 8310 software on my computer. Last week I plugged my 9700 into my computer, ran DM and backed up my stuff and everything was gravy. This week as soon as I open DM I get "Configuring Blackberry 8310" dialog box and DM won't continue loading. I tried to delete my old 8310 software and I get a fatal error. So now I can't backup my new 9700 or run DM at all.
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Old 03-02-2010, 11:45 AM   #2
jsconyers
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How did you try deleting your old software? What is the exact fatal error you're getting?
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Old 03-02-2010, 11:47 AM   #3
A320Mech
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Wirelessly posted (Dick Wiggler)

The bad way. I thought I could just delete the folders. Then I tried to delete it the right way and that's when I got the fatal error. "Could not read installer.msi".
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Old 03-02-2010, 11:49 AM   #4
jsconyers
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Hmm. I suggest you try installing them again and then removing them through add/remove programs as you should have originally.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 03-04-2010, 12:28 PM   #5
A320Mech
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I'm trying to download and install them again but I can't find 4.5.0.99! driving me nuts!
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