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Old 09-14-2010, 10:21 AM   #1
TeBear77
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Default BMS Errors

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Having an issue with the Blackberry Monitoring Services.

BES 5.0.2
Windows Server 2003 R2 32-bit



Getting these Errors out of the bms_app_svc_error_log


(09/14 11:09:39:325):{Dummy-1} [ERROR] header too long
Traceback (most recent call last):
File "common\peer.pyo", line 884, in connectToPeer
File "common\peer.pyo", line 293, in __init__
File "common\peer.pyo", line 259, in get_client_socket
File "common\peer.pyo", line 240, in __get_ssl_context
File "M2Crypto\SSL\Context.pyo", line 72, in load_cert
SSLError: header too long
(09/14 11:09:39:342):{Dummy-1} [ERROR] bad object header
Traceback (most recent call last):
File "common\peer.pyo", line 884, in connectToPeer
File "common\peer.pyo", line 293, in __init__
File "common\peer.pyo", line 259, in get_client_socket
File "common\peer.pyo", line 240, in __get_ssl_context
File "M2Crypto\SSL\Context.pyo", line 72, in load_cert
SSLError: bad object header
(09/14 11:09:39:342):{Dummy-1} [ERROR] bad object header
Traceback (most recent call last):
File "common\peer.pyo", line 884, in connectToPeer
File "common\peer.pyo", line 293, in __init__
File "common\peer.pyo", line 259, in get_client_socket
File "common\peer.pyo", line 240, in __get_ssl_context
File "M2Crypto\SSL\Context.pyo", line 72, in load_cert
SSLError: bad object header
(09/14 11:12:39:619):{Timer Thread} [ERROR] Error converting aggregate server to int.
Traceback (most recent call last):
File "engine_interface.pyo", line 358, in checkAggregateThresholds
TypeError: int() argument must be a string or a number, not 'NoneType'
(09/14 11:15:39:723):{Timer Thread} [ERROR] Error converting aggregate server to int.
Traceback (most recent call last):
File "engine_interface.pyo", line 358, in checkAggregateThresholds
TypeError: int() argument must be a string or a number, not 'NoneType'
(09/14 11:18:39:875):{Timer Thread} [ERROR] Error converting aggregate server to int.
Traceback (most recent call last):
File "engine_interface.pyo", line 358, in checkAggregateThresholds
TypeError: int() argument must be a string or a number, not 'NoneType'



Same Issue as this http://www.blackberryforums.com.au/f...ole-issue.html

Last edited by TeBear77; 09-14-2010 at 10:23 AM.. Reason: Update
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Old 09-14-2010, 01:18 PM   #2
TeBear77
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Default The Fix

Apparently there is an issue with the WebGenKey.bat file and post Sept 3rd.

Steps to correct
1) Shut down all four BMS services

2) Change the date on the server to Sept 1st 2010

3) Rename the web.keystore file to web.keystore.old in C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Monitoring Service\bin

4) open command prompt and drill down into C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Monitoring Service\bin

5)run this command and replace *password* with your ssl password and *FQDN* with the fqdn of your BMS server
webGenKey.bat "C:\PROGRA~1\Java\JDK16~1.0_1" "C:\PROGRA~1\RESEAR~1\BLACKB~1\MONITO~1\" *Password* *FQDN*

5)Open regedit and go to HKEY_CURRENT_USER\Software\Research In Motion\BlackBerry Enterprise Server\Monitoring Service\ change the KeyStorePass to what password you set in step 5 in the command.

6) Start all BMS services.

7) log into the BMS service.
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Old 09-15-2010, 09:38 AM   #3
TeBear77
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Default

Forgot a step

8) Set the date back to the current date.
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Old 09-23-2010, 09:57 AM   #4
martinpas
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Default It works !

Thanks my friend !!!
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Old 09-28-2010, 06:12 AM   #5
Orinoko
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Default

After many reinstalls and farting around this has solved my problems, many thanks!
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