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Q: How does the Auto-More feature on the handheld work?
A: The Auto-More feature on the BlackBerry Wireless Handheld automatically retrieves up to 2 KB more of a message until the complete message is received by the handheld.
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Try turning Auto More off, restart the device and then turn auto more back on.
Also googled and found this info
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When the Auto More feature is enabled, it cannot retreive additional information for the following types of messages:
Messages sent from the email client that are synchronized with the BlackBerry device
Messages that were automatically populated during an enterprise activation
Messages that have been processed by a Forward header only filter
Messages that have been moved or deleted
Messages sent by a delegate on behalf of another user
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