[knottyrope]

link
BlackBerry Enterprise Server 5.0.1 Bundle 72 - BlackBerry Support Community Forums

snip
An issue has been identified BlackBerry Enterprise Server 5.0.1 Bundle 72 and the software file has been removed from the BlackBerry web site. RIM recommends that customers do not install this software bundle. This software bundle has been replaced with BlackBerry Enterprise Server 5.0.1 Bundle 70.

If you have not installed BlackBerry Enterprise Server 5.0.1 Bundle 72 please delete the file and visit https://www.blackberry.com/Downloads/ to obtain BlackBerry Enterprise Server 5.0.1 Bundle 70.

If you have already installed BlackBerry Enterprise Server 5.0.1 Bundle 72 please contact BlackBerry Technical Support at help@blackberry.net and we will work to assist you with resolving any issues you may be experiencing with the software update.

For further information please reference KB20277

We apologize for any inconvenience.

[Arkanian]

So I wonder what we need to do if we already have 72 installed. I guess it is time to talk to RIM support.

[DarthBBerry]

All the more reason why I'm avoiding BES 5 for now.... sheesh.

[knottyrope]

@Arkanian

First find out IF you have 72.

IF yes, reading the KB20277 would be good too. hint hint

[Arkanian]

So apparently I guess if you haven't already upgraded, BlackBerry Enterprise Server 5.0.1 Bundle 70 which can now be downloaded fixes the contact issue correct?

[bulletooth]

I installed bundle 72 yesterday & experienced lost contacts issue first hand.

Reverted back yesterday

Installed bundle 70 today and so far no reports of lost contacts

[fadmin]

I installed 72 and no issue with contacts.

[BrooklynzFinest]

I did not have any apparent issues with contacts either but noticed a lot warnings being generated about the SyncFolder table which is referenced in the KB. After applying the patch the errors are no longer showing te event log.

[fadmin]

I see these warnings too. So why they did not post sql script as well as bbupdate? Do you need tsupport contract to call them and request this or is it free?