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Old 10-08-2005, 07:58 PM   #1
kable133
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Default OS4 install problems

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I have a BB 7230 unlocked but branded with TMobile. I use Rogers Wireless in Canada.

I just tried to download the latest Hong Kong CSL of V.4, and I installed the file. Absolutely nothing happened. Once installed, I looked in the BB Desktop manager, and clicked About. It said that the Handheld was running version 4.0.2.35 (Platform 1.6.1.51), but the Blackberry About said that it was still running Platform 1.6.0.49. It never installed the new OS on the Blackberry.

Any idea what to do?
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Old 10-08-2005, 08:04 PM   #2
stonent
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You didn't install the firmware on the phone. It looks like you just loaded it.

Did you delete the vendor.xml file like I said after installing the file below? You must do that before you launch the application loader.

Make sure this was what you downloaded and installed

Quote:
Software For BlackBerry 7230 Wireless Handheld(TM)

BlackBerry Handheld Software v4.0.2.49 (Chinese)

Package Version: 4.0.2.49
Consisting of:

* Applications: 4.0.2.35
* Software Platform: 1.6.1.51
* File name: 7200C_PBrER4.0.2_rel49_PL1.6.1.51_A4.0.2.35-CSL.exe
* File size: 26.5 MB

Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.

* Download Software
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Last edited by stonent; 10-08-2005 at 08:08 PM..
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Old 10-08-2005, 08:10 PM   #3
iamchrismullins
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hey bro..

back your shi* up before anything.

Follow the instructions and you should be ok. Let us know how it goes..
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Old 10-08-2005, 08:29 PM   #4
kable133
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Oops.

Where can I get some instructions to install it?
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Old 10-08-2005, 08:30 PM   #5
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I'm curious as to why you would load the HK handheld OS as opposed to the Rogers version?

cd.
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Old 10-08-2005, 08:33 PM   #6
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He's got an unlocked TMO phone on rogers. Really he can load whatever but HK CSL has the latest 7230 code at 4.0.2

I've loaded 4.0.2 on a few TMO phones with no problems.

When complete, the 7230 should say:

v4.0.2.35 (Platform 1.6.1.51)
Cryptographic Kernel v3.8.0.27b
...
MIDP-2.0
JTWI 1.0
Media: 1.1
PIM 1.0
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Last edited by stonent; 10-08-2005 at 09:10 PM..
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Old 10-08-2005, 08:34 PM   #7
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Quote:
Originally Posted by iamchrismullins
hey bro..

back your shi* up before anything.

Follow the instructions and you should be ok. Let us know how it goes..
Well it backs up the data during the OS load anyway.
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Old 10-08-2005, 08:35 PM   #8
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Be warned that the reboot stage after an OS load can sometimes take up to 20 minutes of the phone just sitting there with an hourglass.
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Old 10-08-2005, 08:36 PM   #9
kable133
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I don't want to f this up, lol.

Are there any step by step instructions to backup, wipe, reinstall?
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Old 10-08-2005, 08:42 PM   #10
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Quote:
Originally Posted by kable133
I don't want to f this up, lol.

Are there any step by step instructions to backup, wipe, reinstall?
Backups are done automatically during the upgrade.

Install the software above.
Delete the vendor.xml (search for it in c:\program files\)
Open Desktop Manager
Open Application Loader

Follow the instructions.
Uncheck the Chinese stuff.

It is nearly impossible to screw up the phone without a hardware failure. Just don't disturb it during the upgrade. It will take a while.
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Old 10-08-2005, 08:48 PM   #11
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And even if there is a hardware failure, you can usually recover the device anyway...
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Old 10-08-2005, 08:49 PM   #12
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If you want more specific, upon opening the Application Loader, you will see:

"Welcome to the application loader wizart"
Click "Next"
Type in your phone's passoword
Click "Next"

The following things should be checked
[X] Blackberry 4.0.2 System Software
[X] Blackberry Core Applications
[X] Blackberry Attachment Service
[X] BrickBreaker
[X] Browser
[X] WTLS
[X] SSL/TLS
[X] Javascript
[X] DOD Root Certficates (probably optional)
[X] Help
[X] MemoPad
[X] Password Keeper (optional if you want to store passwords on you phone)
[X] Phone (without this you won't be able to dial)
[X] Tasks
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Old 10-08-2005, 08:53 PM   #13
kable133
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For some reason in the App Loader it just says "Connecting to handheld (JVM)". It doesn't move...
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Old 10-08-2005, 09:04 PM   #14
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If this is during the install stage, DO NOT DISTURB IT.

If this is when you first launch the application loader, try rebooting.
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Old 10-08-2005, 09:09 PM   #15
kable133
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First it was during the inital, but now during the inital stage. A box just popped up with a Retry or Caancel button. It said that it was unable to connect to my handheld.
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Old 10-08-2005, 09:11 PM   #16
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Shut down your pc, reboot, try again.
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Old 10-08-2005, 09:21 PM   #17
kable133
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Yep, tried that. Doesn't work.
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Old 10-08-2005, 09:23 PM   #18
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Close out of everything, plug into a different USB port, try again.
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Old 10-08-2005, 09:41 PM   #19
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Sounds like you need to reload both desktop manager and the BB OS. Your BB doesn't seem to like the HK OS.
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Old 10-08-2005, 10:18 PM   #20
kable133
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I actually did it on my desktop - am having some USB issues on my laptop. Worked great. Thanks for your help!
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