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06-05-2009, 03:52 PM
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#1
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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How to remove or disable password on 8330
Please Login to Remove!
Is there a way to remove / disable password use without wiping the BB?
Verizon 8330 BIS 4.5.0.77
I can change it but see no option to remove or diable it.
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06-05-2009, 04:00 PM
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#2
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BlackBerry Extraordinaire
Join Date: May 2007
Location: Los Angeles, CA
Model: 9360
OS: 7.1.0.694
Carrier: at&t
Posts: 1,377
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Option>security option>general settings... but if you have an IT policy you might not be able to remove it.
__________________
BlackBerry user since the 7230.
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06-05-2009, 04:06 PM
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#3
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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1. There is no IT policy set (NO BES).
2. There is no option in General Settings to remove or disable, only to Change Password, Wipe Handheld or Verify Security Software.
(This is a new Verizon 8330 - less than 2 weeks old.)
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06-05-2009, 04:10 PM
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#4
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BlackBerry Extraordinaire
Join Date: May 2007
Location: Los Angeles, CA
Model: 9360
OS: 7.1.0.694
Carrier: at&t
Posts: 1,377
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In the main screen click on the wrench key (options) and follow my 1st post and change the setting from Enable to Disable and save.
__________________
BlackBerry user since the 7230.
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06-05-2009, 04:16 PM
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#5
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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I have followed your directions and there is NO choice to Disable. only those noted in my previous post.
BTW, The icon displayed for Options depends on the Theme and it is not a Wrench with the VZW Theme.
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06-05-2009, 04:18 PM
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#6
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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The first line in General settings should be Password. Highlight where is says Enabled and press the trackball (not the menu key) and change it to Disabled.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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06-05-2009, 04:21 PM
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#7
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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When I press the trackball I do not get the choice, I only get the menu, the same as if I had pressed the Menu key.
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06-05-2009, 04:22 PM
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#8
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Where did you get the device? Was it second hand? Is there a small red lock next to Password?
Also, are you sure you're at the very top of the screen, where it shows Password and you have the word Enabled highlighted?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Last edited by jsconyers; 06-05-2009 at 04:23 PM..
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06-05-2009, 04:25 PM
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#9
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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It was purchased directly from VZW - as new.
There is no red lock.
The word enabled is highlighted when I press the trackball.
(Very frustrating)
Last edited by nolabum; 06-05-2009 at 04:26 PM..
Reason: spelling
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06-05-2009, 04:27 PM
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#10
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Very odd.
I would try a battery pull and try again.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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06-05-2009, 04:28 PM
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#11
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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I've done that, but I'll do it again.
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06-05-2009, 04:34 PM
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#12
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Retired BBF Moderator
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
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Quote:
Originally Posted by nolabum
I've done that, but I'll do it again.
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What happens if you press the enter key as opposed to clicking the trackball? Still get the menu?
E- |
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06-05-2009, 04:35 PM
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#13
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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Whoops, as it booted, it displayed Enterprise ??????? (missed the second word) and shows the red lock
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06-05-2009, 04:43 PM
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#14
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Go to Options > Security Options > General Settings and scroll to the bottom. What does it say?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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06-05-2009, 04:47 PM
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#15
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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I just checked her Desktop Manager (via VPN) and Synchronization indicates
"Your Blackberry Enterprise Serverdoes not support wireless message reconciliation."
I guess this is due to improper option selection at installation of the BDM. Can this be corrected by a reinstall? If so, will the new option take effect if not physically attached?
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06-05-2009, 04:48 PM
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#16
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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Quote:
Originally Posted by jsconyers
Go to Options > Security Options > General Settings and scroll to the bottom. What does it say?
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Secure GC Enabled |
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06-05-2009, 04:53 PM
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#17
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Sounds like you have an IT Policy. Is there anything next to IT Policy name?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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06-05-2009, 04:56 PM
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#18
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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I don't see a parameter 'IT Policy Name'
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06-05-2009, 05:06 PM
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#19
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8330
OS: 4.5.0.138
PIN: N/A
Carrier: Verizon
Posts: 15
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I think that the best thing to do since she needs her BB over the weekend, with her address book and email intact, is to wait until Monday and then Wipe the BB, uninstall and reinstall the Desktop software and go from there.
Thanks very much for the help.
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