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12-29-2007, 06:00 PM
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#1
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New Member
Join Date: Dec 2007
Model: 8320
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Does BlackBerry Curve (8320) works with Comcast email?
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Hello,
I set up my Comcast email address on my BlackBerry today, I can send emails just fine but I can't receive any eamil at all.
I call T-Mobile and they tried everything at the end they ask me to call Comcast because all other email address where working fine.
So I call Comcast, I speak to 2 rep and both of them where not sure!!! Is like umm....yes then ummm no.....ummmm u can go on to comcast.net on your phone to access your emails. So at the end they say no......but to me I think they really DON'T KNOW!
My question is do Comcast email address work on BlackBerry?
Thanks in advance! 
Benny |
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12-29-2007, 06:03 PM
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#2
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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Yes they do something else must be wrong, try pulling the battery off for a few minutes and then put it back on, leave the BB powered on when you pull the battery.
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12-29-2007, 06:08 PM
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#3
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New Member
Join Date: Dec 2007
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Quote:
Originally Posted by zerog46
Yes they do something else must be wrong, try pulling the battery off for a few minutes and then put it back on, leave the BB powered on when you pull the battery.
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When I call T-Mobile they already tried that for 3 times....(or more). |
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12-29-2007, 06:08 PM
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#4
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Appleinator
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
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Quote:
Originally Posted by Bennyz
Hello,
I set up my Comcast email address on my BlackBerry today, I can send emails just fine but I can't receive any eamil at all.
I call T-Mobile and they tried everything at the end they ask me to call Comcast because all other email address where working fine.
So I call Comcast, I speak to 2 rep and both of them where not sure!!! Is like umm....yes then ummm no.....ummmm u can go on to comcast.net on your phone to access your emails. So at the end they say no......but to me I think they really DON'T KNOW!
My question is do Comcast email address work on BlackBerry?
Thanks in advance!
Benny |
I have my comcast email coming to my BIS account.
How do you have it set up? |
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12-29-2007, 06:09 PM
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#5
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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Have you deleted it and set it up again.
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Life is not holding a good hand. Life is playing a poor hand well.
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12-29-2007, 06:16 PM
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#6
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New Member
Join Date: Dec 2007
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Quote:
Originally Posted by Dubdub
I have my comcast email coming to my BIS account.
How do you have it set up?
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Set up Internet E-mail > Email Accounts > Add An Email Account > enter my email address and password
Thats how I set it up and the T-Mobile tech support tried to delete the email address and tell me to set it up again, I probably have done this at least 2 times. |
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12-29-2007, 06:17 PM
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#7
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New Member
Join Date: Dec 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile & AT&T (Cingular)
Posts: 10
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Quote:
Originally Posted by zerog46
Have you deleted it and set it up again.
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Yes, I have. |
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12-29-2007, 06:23 PM
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#8
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BBFAQ Sysop
Join Date: Oct 2007
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try to re-set it up again, leave the password blank so you can get to the advanced settings page then try to input the correct email server address |
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12-29-2007, 06:30 PM
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#9
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New Member
Join Date: Dec 2007
Model: 8320
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Posts: 10
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Quote:
Originally Posted by ricpac
try to re-set it up again, leave the password blank so you can get to the advanced settings page then try to input the correct email server address |
What do I put in for "Email server"....?
Thanks so much for all of you! |
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12-29-2007, 07:37 PM
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#10
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Thumbs Must Hurt
Join Date: Oct 2007
Location: Dickinson, TX
Model: 8900
PIN: N/A
Carrier: TMobile
Posts: 175
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Quote:
Originally Posted by Bennyz
Hello,
I set up my Comcast email address on my BlackBerry today, I can send emails just fine but I can't receive any eamil at all.
I call T-Mobile and they tried everything at the end they ask me to call Comcast because all other email address where working fine.
So I call Comcast, I speak to 2 rep and both of them where not sure!!! Is like umm....yes then ummm no.....ummmm u can go on to comcast.net on your phone to access your emails. So at the end they say no......but to me I think they really DON'T KNOW!
My question is do Comcast email address work on BlackBerry?
Thanks in advance!
Benny |
I have Comcast and get the emails fine.
Would this be a reconciliation issue by chance?
Try and resend your service books from T-Mobile again.
Good luck. |
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12-29-2007, 08:38 PM
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#11
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New Member
Join Date: Dec 2007
Model: 8320
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Posts: 10
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Never mind.....
The problem is emails take about 3-8 minutes to get to my comcast account on my BlackBerry.  |
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12-29-2007, 09:27 PM
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#12
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Appleinator
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
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Quote:
Originally Posted by Bennyz
Never mind.....
The problem is emails take about 3-8 minutes to get to my comcast account on my BlackBerry. |
Now you tell us. I assume you never bothered to read the FAQ to see that BIS works with about a 15 minute delay.
geesh! |
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12-29-2007, 09:36 PM
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#13
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Retired BBF Moderator
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
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well the way email works with the blackberry (besides the blackberry.net and gmail and any BES accounts) is that it polls every 15 minutes. if it finds something then it will check back every 5 minutes for 3 times. if it continues to find email it will continue to poll every 5 minutes. if it does not, then it will go back to 1 time every 15 minutes.
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12-30-2007, 01:40 AM
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#14
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New Member
Join Date: Dec 2007
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Quote:
Originally Posted by Sith_Apprentice
well the way email works with the blackberry (besides the blackberry.net and gmail and any BES accounts) is that it polls every 15 minutes. if it finds something then it will check back every 5 minutes for 3 times. if it continues to find email it will continue to poll every 5 minutes. if it does not, then it will go back to 1 time every 15 minutes.
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Why haven't anybody told me that before?!?! 
Thanks so much for all the help and info, sorry for the inconvenience.
Happy New Year! - 2008    |
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12-30-2007, 01:59 AM
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#15
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BlackBerry Extraordinaire
Join Date: Feb 2006
Location: Dallas, TX
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PIN: OT NOIR
Carrier: AT&T/Cingular/AT&T
Posts: 1,741
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Quote:
Originally Posted by Bennyz
Why haven't anybody told me that before?!?! |
Why hasn't anyone told you that before?!?! You're kidding, right? Maybe because up until a few minutes ago you kept insisting that you couldn't receive email at all, rather than explaining the TRUE situation?!?!
Quote:
Originally Posted by Bennyz
I set up my Comcast email address on my BlackBerry today, I can send emails just fine but I can't receive any email at all.
I call T-Mobile and they tried everything at the end they ask me to call Comcast because all other email address where working fine.
So I call Comcast, I speak to 2 rep and both of them where not sure!!! Is like umm....yes then ummm no.....ummmm u can go on to comcast.net on your phone to access your emails. So at the end they say no......but to me I think they really DON'T KNOW!
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I think definitely somebody "DIDN'T KNOW" here, but it wasn't the poor T-Mobile reps, Comcast reps, or posters here that you wasted the time of! 
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12-30-2007, 10:12 AM
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#16
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Thumbs Must Hurt
Join Date: Oct 2006
Location: Harrisburg, PA
Model: 8310
PIN: 24289029
Carrier: AT&T
Posts: 75
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Quote:
Originally Posted by Bennyz
Why haven't anybody told me that before?!?!
Thanks so much for all the help and info, sorry for the inconvenience.
Happy New Year! - 2008 |
If you'd like instant email from your Comcast account or any other POP3 acccount. Open a gmail account. Forward all email from your other POP3 accounts to the gmail account. At the BIS website for your provider, setup and poll the gmail account. Gmail has an agreement with Blackberry, which makes it almost instant.
I have multiple POP3 accounts forwarded to my gmail account and I get the mail instantly. Addtionally the SPAM filtering at gmail is darn good.
Hope this helps. |
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12-30-2007, 11:59 AM
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#17
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Retired BBF Moderator
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
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well its more of the type of email setup gmail has rather than their agreement. the only true instant email is either BES or the xxx.blackberry.net email address. Yahoo has full 2 way sync, and gmail is full 1 way sync. imap4 email will usually come in much faster than the pop3, unless your BIS polls right at the instant the email arrives.
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12-30-2007, 09:21 PM
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#18
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New Member
Join Date: Dec 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile & AT&T (Cingular)
Posts: 10
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Quote:
Originally Posted by DallasFlier
Why hasn't anyone told you that before?!?! You're kidding, right? Maybe because up until a few minutes ago you kept insisting that you couldn't receive email at all, rather than explaining the TRUE situation?!?!
I think definitely somebody "DIDN'T KNOW" here, but it wasn't the poor T-Mobile reps, Comcast reps, or posters here that you wasted the time of! |
I really didn't know, sorry, all other email account on my BlackBerry get emails instantly.
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01-01-2008, 03:01 AM
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#19
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Knows Where the Search Button Is
Join Date: Jan 2008
Model: 8320
PIN: just ask
Carrier: tmobile
Posts: 18
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something no one mentioned was whether or not another email client was checking the comcast email account. like leaving outlook running on your home pc. if it pulls the email off the server at comcast then there is nothing for the blackberry server to check which means you won't get the email sent out to your device.
just figured i'd mention that in case someone searches this thread in the future.
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