[alidagr8]

Hi i just got a bold yesterday (used a month). When i turn on, it asks me for a password - i enter password and thats fine but when i go in option / password to disable that feature - it doesn't let me do that - there's a small red color lock sign beside ENABLED - it only gives me option to changed password - i installed different OS on the bold, to see if it will make any difference, but it doesn't - 4.6.0.234 - i tried .292 as well ... nothing
the password thing is annoying me everytime ..

PLEASE HELP..
Thanks to all

[ezrunner]

Wirelessly posted (overwhelmingly stressed)

Go to options>security options>general settings at the bottom is there anything in the services section?

If so there is a security policy you will need to remove

Download JL_CMDER connect BB and select restore to factory settings

[alidagr8]

Originally Posted by ezrunner

Wirelessly posted (overwhelmingly stressed)

Go to options>security options>general settings at the bottom is there anything in the services section?

If so there is a security policy you will need to remove

Download JL_CMDER connect BB and select restore to factory settings

Thank you so much for the prompt response -
Services ----- *** no services ***

IT Police Name : Enforced - Device Security

I'll try downloading JL_CMDER that you mentioned - i guess i can download it from this site ??

Thanks again .. i checked FAQ but didnt find anything so far

[alidagr8]

i just download jl_cmder v1.91 file and unzipped - when i extract it, it just makes a .cmd icon on desktop and wheni click on it it gives error that path doesn't exist .. ???

[ezrunner]

Wirelessly posted (overwhelmingly stressed)

What OS on pc?

You can use this method as well
http://www.blackberryfaq.com/index.php/Remove_IT_Policy

[alidagr8]

Its windows vista business

the other topic looks bit confusing - but if this doesn't work which sounds simple then i'll try the other one that you advised ..
thanks

[alidagr8]

Ok so JL_CMDER doesn't work - the other IT PLICY RMEOVER i tried step by step and even that DOES NOT work -
so we are back to square ONE ..

NEED SOME HELP PLEASE .. ??

Thanks folks

[alidagr8]

THE FOLLOWING METHOD WORKED

remove IT POLICY


Thank you so very much