HI THere,
I have had a 8900 curve through vodafone for about a week now. Everything has been working perfectly until i try to get it working for email.
I finished setting up my BPS last night, with a single user licence, running 4.1.4.17 - on a 2003 Server R2 X86. Connected to an Exchange 2007 SP1 on 2008.
BPS opens up fine, and shows my user (stuck on initilizing - activation password set)
When i tried to run through the enterprise activation on the handset all it did was sit on Activating
.
So this morning i called Vodafone and asked them if my tarrif was enabled ofr BIS or BES, they said BIS, so had to pay to get it changed to BES. (and paid $$ for it.. grr)
Too cut a long story short, now when you turn the blackberry on, after its connected to GPRS, the vodafone screen pops up, and the progress bar at the bottom says "requesting" then a big black window pops up and says:
"Unable to connect to the selected provisioning server, please try again later.
If the problem persists please contact your service provider"
I have spoken to vodafone, they said it may be delayed in going through on their system, but have checked on Blackberrys network, and everything has gone through, and is enabled fine.
Service Status says:
Mobile Voice - Mobile Network
Internet service - Mobile Network
Connection Enterprise server - not connected
In the diagnostic report it says:
blaclkberry Registration - Yes
Connected to blackberry - yes
Blackberry PIN-PIN - yes
I have run the mailbox tests from the server and everything comes back as successfull.
Vodafone say they will have to send out a new handset - How likley is it that this is a handset problem?
Is there anything else i can do ?
I havent had a device connected to thios BPS install before, so cant be 100% sure that is setup correctly, but is the blackberry failing before it even gets there - as its not activated on the BPS server?
Any advice, tips would be appreciated
Cheers
rob