02-20-2016, 09:03 PM
Join Date: Jul 2005
Location: Florida Panhandle
Carrier: T-Mobile USA
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| | Re: network problem
Are you using the mobile network, or wifi?
If network, then your complaint is most likely with the network operator. Or it may have to do with you. It could be a network problem, or maybe your network operator is throttling your data.
If wifi, and if it is your network, you need to troubleshoot that.
The first troubleshooting step with a legacy BlackBerry is remove the battery while the power is on, wait 30 seconds, and put the battery back and test.
For a wifi network, first troubleshooting step is power cycle the router and modem.