Threatening to cancel with Tmobile??!

[Soulbreaker360]

I currently have a family plan with a crappy phone on tmobile right now....my plan runs out in two months and then I was going to call in aand get a great deal on a BB curve.

but man right now I dont know if I can wait that long....hmmm if I call in and threaten to cancel can I get a good deal on a blackberry?

[JSanders]

You might. Ask for the TMo Rentention department.

Good luck.

[cjcarbone]

Try just calling and asking for them to upgrade and extend your contract 2 months early. I think that if you are extending your contract, and being SO close to your contract end date, they will be more likely to listen.

I would think that letting you run your contract out, and being free to leave if you want is not a good business practice, especially when all they gotta do to keep you locked in for another 2 years is give you 2 free months, seems like a no brainer to me.. Although sometimes the carriers surprise us.

[Chaseh140]

threaten to cancel after two months and they will throw everything but the bathroom sink at you.

[cjcarbone]

threaten to cancel after two months and they will throw everything but the bathroom sink at you.


He has 2 months left until his contract is up and is eligible for the upgrade.

Not just signed up 2 months ago.

[JSanders]

threaten to cancel after two months and they will throw everything but the bathroom sink at you.

Actually, that was not my experience with TMo after 11 years of loyal contracts with them. They offered nothing.

[Soulbreaker360]

Actually, that was not my experience with TMo after 11 years of loyal contracts with them. They offered nothing.

OH SNAP really? Im screwed then huh? :cry:

[JSanders]

(language! please edit--we are a family site, thanks.)

No, your experience may differ, and likely will. Do what was recommended above.

[Soulbreaker360]

edited, sorry....

I will call tommorow as the call will likely strain me to my max and im too tired...in the mean time, what are others experiences with retention?

[Ricky-Ray]

T-Mobile will allow you to renew your contract at 22 months if you are on a 24 month contract. So basically if you have 2 months left you should be eligible o renew now and get the blackberry want at the renew price.

[TroyDBrown]

T-Mobile will allow you to renew your contract at 22 months if you are on a 24 month contract. So basically if you have 2 months left you should be eligible o renew now and get the blackberry want at the renew price.

That is correct, with T-Mobile a 2 year contract is 22 months for a full upgrade. So you should be fine.

[Soulbreaker360]

what Im wondering though is if I could get an even better deal on the phone... like get them to reduce it even further from the 250$

[takeshi]

Talk to retentions (sounds familiar). It's a YMMV thing.

[JSanders]

Yes, you "should" be able to get $50+ off the price with a new contract. I believe a new two-year might knock $100 off.

[Soulbreaker360]

Will there be extra fees to change a number?

[JSanders]

Change a number to what?

You need to call your carrier. EACH situation is different.

[Soulbreaker360]

ok I got the curve for 229....not too shabby. They were pretty solid on their price so I decided not to push em any farther.

[Chaseh140]

He has 2 months left until his contract is up and is eligible for the upgrade.

Not just signed up 2 months ago.

duh thats what i said threaten to cancel after two months. AKA when your last two months are up.

[southern118]

damn i have att and at 1 year you can extended your contract and picked up a curve for free. the only real reason i picked it up was because my pearl ear speaker went out