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Originally Posted by Owings Mills Alex
I must be a big dummie but I'm not getting this to work. The only thing I can think of is that my BlackBerry is connected to a USB Hub which is then connected to a docking station. Could it be too many connections in the path?
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Yes, BlackBerries do not like to be connected via USB hubs. Try connecting your BlackBerry directly to your laptop via a powered USB port.