[stephenippolito]

I am trying to get my email on a blackberry 7750. The user account has been created, software installed correctly, etc. I can neither send or receive email. I am using OS Ver. 4.0.0.171 Platform 1.5.0.30. I noticed on other devices in our office that "Wireless Reconcile" was an option under options from my inbox and that it is supposed to be turned on. On the non-working device, this "Wireless Reconcile" is not even an option.

Can I reinstall and OS to fix this or is there a problem with the device receiving data? I can receive and place calls and SMS messages. Thanks.

[d_fisher]

I would try performing a security wipe and reactivating first.