[Momma Melissa]

I have my alerts set to vibrate and tone while holstered and tone if not holstered. Neither works when I received an email. All other functions seem to work properly. I have tried the battery pull, but it didn't help. Any other suggestions?

[JSanders]

Do you have settings specifically for your email/messages set?

How do I edit my notification tones (profiles)? - BlackBerryFAQ

[Momma Melissa]

I do...and my other settings work (calendar, ringtones, SMS), just no alerts for email.

[Jessessays]

Have you downloaded any third party applications?

[Jessessays]

A device wipe would be the easy way out = ]

[Momma Melissa]

I haven't downloaded anything and I did a device wipe...twice. The problem is that without an alert, I am checking my phone all of the time like a fiend.