[Ajcj2002]

Ok I am going to look like a complete moron but I need step by step help. I have my friends BB 8700c with the JVM Error 102 on it. That's all it does, I cannot access anything. I read all kinds of threads on this issue but I can't put anything together on how to fix it. I downloaded the BB device manager v4.2.1.6 and it recognizes that its plugged in but that's it. Do I need any other software? I do not have the disc that usually comes with BB. But now how do I completely erase the BB through my computer? Thanks for any help and any hand holding.

[Moonshadow]

Wirelessly posted (8100 Pearl)

If you search the BB FAQ's you will find very clear instructions and references to Jl_cmdr which is small app that will wipe your BB down to the circuits.