[anwar559]

I have Verizon 8830 for last few days I am not getting any email alerts (tone or vibration). I can see new messages on the phone but do not get alert tone or vibration. I have checked everything in profiles but still not getting.

any clue?


Thanks
An

[jeremyckitching]

First thing is to try a battery pull (while the device is powered on). Leave it out for about 10 seconds then reinsert, then send yourself a test message.

[wabbit]

Wirelessly posted (8830: Opera/9.50 (J2ME/MIDP; Opera Mini/4.0.9800/208; U; en))

Is the active profile set to alert when you get emails?

And like the above posert said pull the batt and try it

[anwar559]

tried battery out but no luck :(

[jeremyckitching]

What is your active profile set to?

[anwar559]

My active profile set to Normal, but I have edited Normal profile as when I receive any email should alert with Tone while out of hostler and vibrate when in hostler.

[jeremyckitching]

Wirelessly posted (BlackBerry 8700g: BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

What is the volume set to for the Tone? If it is set properly try setting it to a different sound (and verify the the sound goes off when you change it) and then set it back.

[anwar559]

no, volume is fine. it is working with phone ring and blackberry messanger alerts.

[wonkknows]

(Reposting because previous post attempt crashed due to a PHP error - hopefully this is not a duplicate post)

Hi -- I had the same problem -- turned out the 'out of holster' at the top of the Messages[Desktop] in the related profile was set to 'none' -- needs to be set to 'tone'

I'm good with computers and software but missed this step.

You might have missed something similarly small.

Check this link out -- following it closely is how I solved my problem with 'no tone for getting email messages'

----extremely helpful link removed due to forum rules---

"To be able to post links or images your post count must be 10 or greater. You currently have 0 posts.

Please remove links from your message, then you will be able to submit your post."

[CrawlingNo5]

I am having this same problem.. get alerts on messenger and phone rings, but no noise/vibration for emails.

I also taken the battery out for ~30 seconds.

Thanks for any help

[BerryBlacky]

Tough problem it seems.

[2 Samuel 22]

Originally Posted by CrawlingNo5

I am having this same problem.. get alerts on messenger and phone rings, but no noise/vibration for emails.

I also taken the battery out for ~30 seconds.

Thanks for any help

Hi Crawl, Re-check your Profile settings. Have you recently installed any new apps on you BB? Try deleting that app first, but if all else fails, you may ultimately need to re-install the BB OS.

[JSanders]

I hope Anwar has solved his problem, he asked the queston almost 10 months ago.

[2 Samuel 22]

Thanks J, that's what I get for multi-tasking.

[JSanders]

Originally Posted by CrawlingNo5

I am having this same problem.. get alerts on messenger and phone rings, but no noise/vibration for emails.

I also taken the battery out for ~30 seconds.

Thanks for any help

I would recommend editing and confirming your settings in Profiles, for both IN and OUT of holster... make sure it is set to vibrate.

Then, if still not, remove the battery while powered ON, replace and reboot.

[CrawlingNo5]

I also realized i couldnt send out emails as well as the tone not coming through. Turns out my activation from our enterprise server was down, and i reactivated it, and BOOM, everything works.

[skmwebmaster]

Can any one help me? I am not getting any tone/vibration on receiving the mail on my BB 8700 model since yesterday.