|
|
|
 |
01-14-2009, 10:06 AM
|
#1
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
MMS is not working
Please Login to Remove!
I cant send or recieve MMS, I had one of my friends who works at T-Mobile call the service people and they couldn't figure out what was wrong for like 30minutes. The finally came to the conclusion that it was because i was running a "un-official" release of the software. I was on .92 if i can recall correctly. I recently updated to the newest software for the 8100 in the stickies hoping that that would fix the problem but I still cant send or recieve MMS. If anyone can help it is greatly appreciated.
|
|
Offline
|
|
|
01-14-2009, 12:33 PM
|
#2
|
|
Talking BlackBerry Encyclopedia
Join Date: Nov 2008
Model: 8530
OS: 5.0.0.395
PIN: N/A
Carrier: Sprint
Posts: 234
|
Have you resent service books?
|
|
Offline
|
|
|
01-14-2009, 12:38 PM
|
#3
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
i personally havent but they sent them like 3-4 times when i was using .92
|
|
Offline
|
|
|
01-14-2009, 09:20 PM
|
#4
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
I sent the service books twice today and still no luck. I talked to my friend again and he told me that the tech support people said I should downgrade to 4.2 or 4.1
|
|
Offline
|
|
|
01-14-2009, 11:18 PM
|
#5
|
|
Talking BlackBerry Encyclopedia
Join Date: Nov 2008
Model: 8530
OS: 5.0.0.395
PIN: N/A
Carrier: Sprint
Posts: 234
|
Downgrading back to 4.2 may help but it may not.
What exactly happens? Do you try and send one and it just gets the red x next to it or is the option completely gone?
|
|
Offline
|
|
|
01-15-2009, 08:55 AM
|
#6
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
Yeah when I try to send one I just get a red x.
|
|
Offline
|
|
|
01-15-2009, 10:06 AM
|
#7
|
|
Stuck In The '70's Mod
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
|
Does the red X appear just on MMS? You don't get it when sending an SMS or e-mail?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
|
|
Offline
|
|
|
01-15-2009, 10:09 AM
|
#8
|
|
New Member
Join Date: Dec 2008
Location: Dover, DE
Model: 8100
OS: 4.5.0.174
Carrier: T-mobile
Posts: 10
|
I got the same phone, and same provider. Updated to the "unofficial" 4.5.0.81, and it works just fine, so I doubt that's the reason it doesn't work for you...
__________________
Life is not measured by the number of breaths we take, but by the moments that take our breath away.
|
|
Offline
|
|
|
01-15-2009, 10:11 AM
|
#9
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
The red x only appears on MMS, get all my SMS and emails.
|
|
Offline
|
|
|
01-15-2009, 10:13 AM
|
#10
|
|
Stuck In The '70's Mod
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
|
But do you get a red X when you send SMS or e-mail?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
|
|
Offline
|
|
|
01-15-2009, 10:16 AM
|
#11
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
No, i get the check mark beside them
|
|
Offline
|
|
|
01-15-2009, 10:21 AM
|
#12
|
|
Stuck In The '70's Mod
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
|
Have you ever been able to send/recieve MMS? Or was this working for you previously?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
|
|
Offline
|
|
|
01-15-2009, 10:38 AM
|
#13
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
It worked before its been a while since I recieved a MMS
|
|
Offline
|
|
|
01-15-2009, 10:52 AM
|
#14
|
|
Talking BlackBerry Encyclopedia
Join Date: Nov 2008
Model: 8530
OS: 5.0.0.395
PIN: N/A
Carrier: Sprint
Posts: 234
|
The fact that the option is still there to create a MMS probably says that it isn't the OS. If the OS had corrupted the MMS option you probably just wouldn't be able to compose one.
The fact that it won't send yet your other messages do seems to scream service book issue to me. I know you have resent them, so maybe its something on their end, maybe with your account even.
|
|
Offline
|
|
|
01-15-2009, 12:02 PM
|
#15
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
Ok thanks for the help i guess I will just be MMS-less until the 8900 comes out
|
|
Offline
|
|
|
01-15-2009, 01:07 PM
|
#16
|
|
Talking BlackBerry Encyclopedia
Join Date: Nov 2008
Model: 8530
OS: 5.0.0.395
PIN: N/A
Carrier: Sprint
Posts: 234
|
Don't let that happen
I would try downgrading back to their official release. Then if it still doesn't work its on their end and they would have to fix it, if they can you can reupgrade (hopefully). If they can't they should have to get you a new phone.
|
|
Offline
|
|
|
01-15-2009, 02:18 PM
|
#17
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
Ok I will downgrade to their official release and see if that works if not I will be giving t-moblie a call again
|
|
Offline
|
|
|
01-15-2009, 05:24 PM
|
#18
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
Ok I will downgrade to their official release and see if that works if not I will be giving t-moblie a call again
|
|
Offline
|
|
|
01-23-2009, 10:10 AM
|
#19
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Model: 8900
Carrier: T-Mobile
Posts: 80
|
I just updated to .124 and I have MMS now.
|
|
Offline
|
|
|
|
