[alvin319]

I have a 7100i and I am using IM+. I just upgraded from 3.0 to 3.1. I have no sound when new messages arrive. I have tried turning off the vib alert and this did not work. Status is all online. It will vib and the LED function works but no sound. Any Suggestions?

[europamo]

i like to keep it simple, but even though you have the settings on, check to make sure it does not say mute. I think default settings are set at mute even though you can select tone. I personally use verichat, but hope this helps

[alvin319]

I did finally get a response from there support and they said that this is a known issue and it should be fixed in the next release.