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Old 01-26-2009, 06:22 PM   #1
Baldie
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I'm currently running 4.5.0.97 and I'm having an issue with HTML images. I currently have BBSmart View installed but that no longer worked since I upgraded. The feature worked for awhile using the updated OS but now I'm discovering that quite a few images will not come up even when I go to options and "get images". Any ideas??
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Old 01-26-2009, 08:33 PM   #2
ALime
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I am experiencing the same problem. I'm running 4.5.122. I have done some research and have yet to find anything. Anyone have any answers?
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Old 01-27-2009, 11:43 AM   #3
Baldie
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any help?
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Old 01-27-2009, 12:09 PM   #4
mvincelli
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I would resend the Service Books and see if that works. If that does not give you HTML then I am a BIS user so I am not sure if this will work for BES or if you should try this being on a BES, but if using BIS try this,
Go into the Service Books on your Blackberry, Options> Advanced Options> Service Books. Delete any line that has an E-Mail address such as [email address], delete all entries in the service book like this. Now resend the service books and see if that works. It worked for me.
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Last edited by mvincelli; 01-27-2009 at 12:11 PM..
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Old 02-01-2009, 07:03 PM   #5
kgn1224
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Any ansers on how to correct as resending service books didn't help...
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Old 02-02-2009, 02:45 PM   #6
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If resending Service Books did not work after deleting the items I mentioned above, then I would contact my carrier or perform a clean wipe of the Blackberry.
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Last edited by mvincelli; 02-02-2009 at 04:37 PM..
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