[sna77]

I've never used this feature before in BES 4.1--but I have a an icon linking to it in BES 5.0 now... When navigating to the link I am prompted for domain credentials, but I can't log in... Anything special I need to do to set this up?

Thx!

[fadmin]

Depending on the message but you need to login as one of the existing blackberry users.

[Mogsy]

in my case the only user account available is the BESAdmin account used on the server. That's as far as i have got.

[x0rerror]

Originally Posted by sna77

I've never used this feature before in BES 4.1--but I have a an icon linking to it in BES 5.0 now... When navigating to the link I am prompted for domain credentials, but I can't log in... Anything special I need to do to set this up?

Thx!

Check you BAS-AS log ( the most recent ) near the bottom for any errors.

[nobody7290]

You might have known issue with the messed up ldap credentials.
Install the latest servicepack for bes 5.0, again set the ldap authentication password for the besadmin user in the contrl panel,
Then, try again to login.

[Raiden]

has this been resolved. BES support are no help on this issue...

[SEP]

im having an issue with this too. I can only log in with the bes admin account where it says 'no bb enabled' which is fair enough as there isnt.

Why cant i log in with my credentials, is it in any setup config?

[GrandMstrBud]

Originally Posted by SEP

im having an issue with this too. I can only log in with the bes admin account where it says 'no bb enabled' which is fair enough as there isnt.

Why cant i log in with my credentials, is it in any setup config?

Same thing here.

[usedtobeatreo]

Are you talking about BES Administration Service aka BAS or the BES Web Desktop Manager?

The Web Destkop 5.0 is used to replace the traditional 4.x Desktop Manager.

I'm pretty sure the BES Administrator through BAS would have to enable you as a Web Desktop user and allow you to access it via AD Credentials.

I'm new to BES 5.0 but learning ever so slowly.

Hope this helps.

[SEP]

yes web desktop. so what i've read BAS has to create another user list for all users to access web desktop via their credentials. how crap