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07-19-2009, 04:07 PM
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#1
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Thumbs Must Hurt
Join Date: Dec 2006
Location: New York
Model: 9000
OS: 4.6.0.167
Carrier: AT&T
Posts: 140
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Google Maps - Certificate Has Expired Error Message
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So I use Google Maps w/ the Bold's GPS all the time to see what traffic looks like around NYC. The last two days, whenever I start Google Maps, I keep getting prompted with a pop up that reads "You are attempting to open a secure connection, but the server's certificate has expired". It gives me three options "Continue", "Close Connection" and "View Certificate". The first two options seem to do the same thing....the prompt goes away for a few minutes (sometimes a few seconds) and then comes back....no real pattern to it (sometimes I go 30 minutes between prompts, other times 30 seconds or less).
Anyone else getting this? Any idea how to fix it. I have the latest version of Google Maps 3.0.2.
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07-19-2009, 04:12 PM
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#2
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BlackBerry Extraordinaire
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
PIN: N/A
Carrier: AT&T
Posts: 1,219
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I have the same problem, apparently att has not updated their ssl certificate. You can't do anything about it. We have to wait for att to fix this.
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07-19-2009, 05:39 PM
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#3
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Thumbs Must Hurt
Join Date: Dec 2006
Location: New York
Model: 9000
OS: 4.6.0.167
Carrier: AT&T
Posts: 140
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sweet...is that the type of thing they do frequently? Or is like waiting for a software update?
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07-19-2009, 05:43 PM
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#4
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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Must be an AT&T problem, working on VZW.
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Life is not holding a good hand. Life is playing a poor hand well.
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07-19-2009, 05:57 PM
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#5
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BlackBerry Extraordinaire
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
PIN: N/A
Carrier: AT&T
Posts: 1,219
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I don't know why they forget to update their certificate (their worker probably fell asleep at their desk or something), probably going to take a few days.
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07-20-2009, 09:35 AM
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#6
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Thumbs Must Hurt
Join Date: Sep 2006
Location: San Francisco, CA
Model: 9700
Carrier: at&t
Posts: 118
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im on att and this has been driving me crazy all weekend......
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9700, 9000, 8310, 8300, 8700c, Red 8110, Red 8100, 7130c
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07-20-2009, 01:55 PM
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#7
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Thumbs Must Hurt
Join Date: Sep 2005
Model: 8800
Carrier: ATT (formerly Cingular)
Posts: 101
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I can't recall exactly when it started, but I think it started Friday. Considering I was driving around SD and from SD to OK over the weekend, it has driven me crazy too.
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07-20-2009, 05:08 PM
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#8
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Just me
Join Date: Jul 2006
Model: iFone
OS: iOS4
PIN: Not on my iPhone5
Carrier: iPhone5 on AT&T Mobility
Posts: 2,292
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The error message states that the certificate expired on July 17, 2009 at 4:59:59. So far AT&T support has been worthless. Their two options are uninstall/reinstall the Google Maps app and contact Google.
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07-20-2009, 08:53 PM
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#9
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Knows Where the Search Button Is
Join Date: Jul 2009
Model: 9000
PIN: N/A
Carrier: att
Posts: 24
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Me too. I hate att&t.... you have no idea how many problems they have given me in the last 6 months. It would turn any sane man crazy.
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07-20-2009, 10:36 PM
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#10
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Just me
Join Date: Jul 2006
Model: iFone
OS: iOS4
PIN: Not on my iPhone5
Carrier: iPhone5 on AT&T Mobility
Posts: 2,292
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It appears that AT&T has resolved the issue... I have tried Google Maps several times over the past hour and don't get the certificate expired message any more. Can anyone else confirm?
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07-20-2009, 11:01 PM
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#11
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BlackBerry Extraordinaire
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
PIN: N/A
Carrier: AT&T
Posts: 1,219
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AT&T has resolved the issue. No more certificate expiration message for me.
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07-24-2009, 04:26 PM
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#12
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Thumbs Must Hurt
Join Date: Jan 2005
Location: Atlanta, GA
Model: 9000
Carrier: AT&T
Posts: 104
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I am still getting this error:
"You are attempting to open a secure connection, but the server's certificate is not trusted".
Is it just me?
I have resent service books, did battery pulls, etc. It comes up twice in succession every time I open Google Maps and also first thing on every battery pull.
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Bold 9000 - Wireless from AT&T
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07-24-2009, 06:23 PM
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#13
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Just me
Join Date: Jul 2006
Model: iFone
OS: iOS4
PIN: Not on my iPhone5
Carrier: iPhone5 on AT&T Mobility
Posts: 2,292
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That is NOT the same issue... the problem last week as an expired certificate... that affected everyone who tried to use it. The untrusted certificate has to do with (I think) permissions on your particular BlackBerry... not sure how to fix it though...
Have you used Google Maps before on that phone or is this a new phone/first time?
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07-24-2009, 06:28 PM
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#14
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BlackBerry Extraordinaire
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
PIN: N/A
Carrier: AT&T
Posts: 1,219
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Quote:
Originally Posted by rdrakea
I am still getting this error:
"You are attempting to open a secure connection, but the server's certificate is not trusted".
Is it just me?
I have resent service books, did battery pulls, etc. It comes up twice in succession every time I open Google Maps and also first thing on every battery pull.
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Go to options, advanced, application, go down to google maps, click menu, permissions, make sure allow is on all of them.
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07-26-2009, 10:50 PM
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#15
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Thumbs Must Hurt
Join Date: Jan 2005
Location: Atlanta, GA
Model: 9000
Carrier: AT&T
Posts: 104
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Did that...still getting it. I've tried selecting "trust certificate", "continue", etc. Always comes up.
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Bold 9000 - Wireless from AT&T
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07-27-2009, 01:59 PM
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#16
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BlackBerry Extraordinaire
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
PIN: N/A
Carrier: AT&T
Posts: 1,219
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Try a battery pull, uninstall reinstall google maps, then finally call AT&T and see whats going on cause it has been fixed for me.
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