I had an issue with a version of Roxio installed before I attempted to install DM. It looked like I already had the software installed but not the Roxio linked to DM and i would get errors. Installing DM without the Roxio worked. Once installed I was able to download the version with Roxio and it seemed to integrate after that. Sometimes removing an application is like trying to remove ants from the lawn, links and other parts there all over the place.
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Z10 on BES
Z10 on BIS
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