[rpfeffer]

This is for Exchange, and I'm a bit paranoid about the process and something possibly going wrong, so I want to make sure I have everything down going into tomorrow morning's upgrade.

Before I upgrade I am going to export the server settings and user info and backup the database, incase something goes wrong and we need to reinstall.

As for the installation, I will be logged in as the blackberry service account. I am going to extract the SP3 download to a location on the server so that I have those file ready when they are needed for the HF1 and HF2 installations. I will also have the installation CD on hand incase the base installation files are needed in the Sp3 upgrade.

Now for questions:

Do I need to stop the blackberry services manually or will the SP3 install do that itself?

Any tricky areas to the Sp3 install I should be aware of before proceeding? I'm not TOO worried, because we do have T-support to fall back on just in case, but I want this to go PERFECTLY (like that is possible in the computer world), so I would prefer not to rely on the support.

After the install I am going to disable BESalert service to avoid the logging issue present with that service that has not yet been fixed by any service packs or hot fixes.

What am I missing? Thanks in advance!

[murpheous]

Is this for Domino? or groupwise? or exchange?

[rpfeffer]

Originally Posted by murpheous

Is this for Domino? or groupwise? or exchange?

good bit of information to leave out, huh?

Exchange.

[BlackBerryLinks]

When you start with the SP3 upgarde the BES service will be stoped. After installation you will be asked to reboot, I advice to do that.
Same for the Hotfixen.
It goes smart, and you have 3 reboots...

Regards,
Bob

[rpfeffer]

Thanks. Then after the upgrade I will need to upgrade the remote administration tools I have installed on my machine, correct?

[BlackBerryLinks]

Yes, that is the best. In this case the "old" software will work, but there are also things fixed for the remote software.

Regards,
Bob

[rpfeffer]

here goes nothing...

[rpfeffer]

Well the upgrade is done and it went great. Now just to turn off BES Alert service to avoid the logging issue.

[markerman]

BES 4.0 with Exchange 2003 SP1. Installed SP3 & HF2 last night. No problems. We run BES on a DL 360 with mirrored volume. I just removed one of the mirrored hard drives and put that away as a backup for recovery if necessary, performed the updates, checked & tested, then inserted another blank disk in place of the one I removed. Updates were successful and BES services and the Server itself are running within optimal parameters. I still have the backup drive just in case.

James