[dding0919]

I installed a BES 5 and select default value - the server name as Blackberry Administration Service pool name. Now, I want to change it. Followed the instruction from RIM in the Admin guide. Now, I can't open the page. The certificate on the web page is still associated to the previous pool name. How can I update it?

Thanks.

[tsac]

From RIM



How to update the BlackBerry Enterprise Server information after a machine name change

Overview

Background
After changing the machine name of the Microsoft Windows Server hosting the BlackBerry Enterprise Server, perform the procedure in this document to make sure that BlackBerry services run properly and that information in the BlackBerry Configuration Database is correct.
Before proceeding, make sure that you have the appropriate installation media for the BlackBerry Enterprise Server version that is currently installed.
Procedure
Complete the following steps:

1. Uninstall the BlackBerry Enterprise Server. Refer to the appropriate version of the BlackBerry Enterprise Server Installation Guide for steps.
2. Install the BlackBerry Enterprise Server software and use the existing BlackBerry Configuration Database. When prompted for the service account password, change the default value under the heading for BlackBerry Enterprise Server name to the computer name of the old BlackBerry Enterprise Server or the name specified on the installation of the old BlackBerry Enterprise Server (if it was different from the old computer name). The following are examples of name changes:
   Example 1
   • Old BlackBerry Enterprise Server computer name - BES1
   • Old BlackBerry Enterprise Server name in BlackBerry Manager - BES1
   • New BlackBerry Enterprise Server computer name - BES2
   • Type BES1 as the BlackBerry Enterprise Server name during installation
   • BlackBerry Enterprise Server name in BlackBerry Manager - BES1
   Example 2
   • Old BlackBerry Enterprise Server computer name - BES1
   • Old BlackBerry Enterprise Server name in BlackBerry Manager - BlackBerryServer1
   • New BlackBerry Enterprise Server computer name - BES 2
   • Type BlackBerryServer1 as the BlackBerry Enterprise Server name during installation
   • BlackBerry Enterprise Server name in BlackBerry Manager - BlackBerryServer1

Additional Information

If you change the machine name while the SQL Server or Microsoft Data Engine (MSDE) is running on the computer, you must modify the SQL administrative databases or tables.
For more information, search for document 281642 on the Microsoft support knowledge base.
You can also refer to the Microsoft SQL Server 2000 page at Microsoft Corporation for information on changing the machine name while the SQL Server or MSDE is running.

Top of page