In the defense of the "people".. I use the search all the time to find crazy stuff that I don't know as I am sure all of us do {except for maybe Mark
since I am beginning to find out, just easier to look at his posts for the answer}. The issue is that if you are searching something "common" e.g. ringtones, wallpapers, email questions, you get about 500 threads with many posts. Somewhere in that thread of 50 posts (3-4 pages worth) is your answer, buried neck deep in minutia...
Anyway, for what it's worth, I think the search is beign used by about 1/2 the folks that ask the " forgive me I'm a newb" questions. This indicates that people are not entirely devoid of brain matter but they lack the patience to sit and read through the posts and try to learn as they go. Nothing will fix impatience with BB users. Just think, if we were not impatient, why have email coming to my hip???
2.547 cents (increase due to fuel surcharges)
-G2D