BlackBerry Forums Support Community

eques · 03-15-2013, 08:49 AM

My BB is password protected (9700 Bold) and I now want to take it off.

However, my scroller is not working. How can I get rid of the password (if necessary by resetting).

dc/dc · 03-15-2013, 09:38 AM

Use Java Device Manager on a PC.

eques · 03-15-2013, 09:42 AM

Nothing else I can do?

dc/dc · 03-15-2013, 11:41 AM

Replace your touchpad or buy a new device.

tsac · 03-15-2013, 07:57 PM

Or give the phone back to the owner.

BlackBerry Forums Support Community

Can I remove password when my scroller is broken