Quote:
Originally Posted by hf1khal
Could it be the missed call log? If yes, then activate your missed call log to show in the messages folder and then delete them and then shut it off. It just happened to me the other day and that is how I got it cleared. This is the only time that it has happened to me.
|
This does sound like the issue he is having is missed calls.
Go into the phone app, choose options, call logging and choose none. After you save that setting if the new message indicator goes away it's just missed calls.
That will at least tell you if that's the issue - I do not beleive 'mark prior opened' in the message listing will clear missed called - hopefully someone else can chime in on an easy way to clear them besides scrolling through and finding each one.