[PaulPoker]

Hello

I wanted to know if users have filters applied to thier Outlook will this pose an issue with BB?

Paul

[PaulPoker]

I've looked at the other posts about this issue but still can't really see where I can alter this?

[BERDucky]

are you on a BES or a BIS?

w/ BIS folders won't affect the handheld since it polls from the server
w/ BES you'll need to enable folder redirection in order to get the email to the handheld (so that it doesn't just poll the inbox)

hope this helps

[PaulPoker]

We have a BES server here is this a feature which needs to be done from the server console or the users desktop?

[BERDucky]

from the users desktop (under the redirector options i belive)