[DarienA]

I believe in the outage thread someone mentioned that they thought an upgrade caused the outage... turns out that's the story RIM is going with:

R.I.M. Offers a Reason for BlackBerry Failure

Beginning of article:

OTTAWA, April 19 — The installation of an insufficiently tested piece of software set off a chain reaction that eventually cut off BlackBerry service to more than five million users in North America users, the devices’ maker said late Thursday.

[penguin3107]

There's already a thread on this, started a few hours ago.
http://www.blackberryforums.com/gene...ry-outage.html

[DarienA]

My search skills have failed me. :(