Can you please clarify something for me? I'm not a BES admin, but rather an end user on a hosted BES (exchangemymail).
My pictures are not syncing and I did contact them to open a ticket, advised them of the blackberry technical notes on this issue and despite resetting the mapping for my account, the problem has not resolved.
My original thread is here:
http://www.blackberryforums.com/gene...t+picture+sync
Is there a quick workaround (other than resetting everyone's field mapping) that either I or they could do to resolve this issue?
My BES provider, although usually very competent and diligent, are reluctant to address this issue. I am hoping there is an easy fix that I can suggest to them.
Thanks in advance.