BlackBerry Forums Support Community

jcalchi · 01-06-2007, 10:25 PM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry7100i/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/103)

Since my post two weeks ago, it appears the problem has gone away. I have not deleted or installed any new software. Very curious what its all about.

DarthBBerry · 02-01-2007, 03:38 PM

One of my users just got this error today. He stated he didn't install any additional software on the device. I tend to believe him, but I haven't seen the 7100i yet. I plan to tomorrow. I'll let ya'll know what I find if anything.

DarthBBerry · 02-05-2007, 04:04 PM

FOLLOW UP: 7100 deader than hell. Couldn't recover even using JM_Cmdr. Took it to a local Nextel Authorized Repair Center. Awaiting replacement unit in the mail.

Sheesh!

jtintes · 02-08-2007, 12:11 PM

Device was working fine until this morning when I received the Patriot Link Fail error. I pulled the battery and then I received a device error 350. Then finally after about 15 minutes of resetting the device it all went away and the device reset back to normal and it is working. Very weird huh...
I feel the problem is the upgrade to v4.1.0.376 hmm........

rick chi-town · 02-09-2007, 07:50 PM

Hey guys, I too have had this error... twice now I think. I do the auto on/off, have telenav10 and have version 4.1.0.376 as well... I think the problems lies somewhere between the three.
Those seem to all be the common denominators...
Hmmm.
Anyone figure this out yet?

fishhead64 · 02-12-2007, 12:15 PM

I agree, it's something with 376 and/or telenav and perhaps the auto on/off.
I don't have to pull the battery though, clicking the wheel starts her back up.
It's annoying but not a show stopper unless you're using the alarm for a wakeup or get server notifications. (like me)

The more I see people with the Pearl, the more I want to throw my 7100 into the toilet.

juwaack68 · 02-27-2007, 12:42 PM

Interesting. I receive this error occasionally on my 7100i. I use the Auto On/Off, but usually get up and turn it on before the 'on' kicks in. Most times the error shows on the screen as soon as the 'on' kicks in, but this morning I got it when I manually turned on the device.

No Opera here....just a little soothing jazz to wake up.

fishhead64 · 03-16-2007, 08:12 AM

This RIM solution didn't work for me, perhaps it will work for you. Their attachment was sent as a .txt, but I changed to .doc because of the file size limitations on attachments here, just change to .exe when you get it.

RIM's Solution:
"Thank you for contacting BlackBerry Technical Support.

With that particular issue it has to deal with software on the BlackBerry. There is one other option and that is to run the Javaloader utility. If this utility is run on the BlackBerry and the issue comes back there is no other course of action to be had with this device but to speak with Nextel and inquire about warranty options.

I have provided you with the utility and here are the steps on how to install and run the application.

1. Save the attachment to the C: and just rename the extension from .doc to .exe and do not rename the actual name of the application.
2. Go to Start, Run, type CMD and hit ok.
3. Navigate to the root of C: by typing (minus the "") :cd C:\"
4. Type this command - javaloader -u wipe (make sure that the BlackBerry is connected directly to the laptop or desktop computer)
5. After it is finished you will notice either a 505 or 507 on the screen of the BlackBerry. That means it worked.
6. Leave the BlackBerry Connected and perform to reload the handheld software via the Application Loader in Desktop Manager.

You will need to test it out again and if it's not successful then you will need to speak with Nextel and inquire about that warranty as there will be no more that can be done on this device.

If you require further assistance, please don't hesitate to contact us. Thank you again for contacting us Al.

Sincerely,

Michael
BlackBerry Customer Support
Research In Motion Limited
Tel:
NA Toll Free: 1-877-255-2377
UK Toll Free: 0808 100 7466
Europe: +44 1753 558400
Worldwide: +1-519-888-6181
Email: [email address]

Web: BlackBerry"

karb0nc0py · 03-18-2007, 10:18 PM

I reset the OS and disabled the RADIO...now the unit turns on.
but when i try to make a call it asks if i want to turn on thr RADIO, i say yes, then it times out.

WTF?

PhantomApollyon · 03-26-2007, 02:29 PM

I would like to add my experience.

I used Opera Mini before and after I upgraded to 376. My blackberry never did this until the 376 upgrade, so honestly I think its the 376 software having issues. I've reloaded it before and it erases the problem for probably 2 weeks and then it starts happeneing again.

For some people this causes a BIG problem. I always used to plug in the 7100 around 12 when I go to bed and its normally dead by then. But I use it as my alarm so It auto on's when 6:50 rolls around and then my alarm goes off to wake up. One morning I woke up at 7:10 to see that the phone turned on and hit this error and my alarm never rang(thank god I woke up soon after the alarm). So Now thanks to this crap I have to actually set my real alarm which isn't nearly as annoying as "classic phone".

EDIT: It just happened again, and I took the battery out and left it for 2 minutes and when I popped it back in it started up and asked me to confirm the correct date and time, which it has NEVER done before

talan1268 · 04-10-2007, 12:22 AM

I received the error today in the car when I plugged in the car charger. I'm pretty sure that the problem is caused by the update for the new daylight savings time. I usually get some kind of error with jvm when I switch batteries (which I don't do anymore), and the only problems I have with Telenav is that it's more miss than hit as far as connecting to the service. But the only thing new on my BB is the DST update.

GoneThru5 · 05-18-2007, 06:23 PM

How would I run the javaloader process if the techs set me up to synchronize wirelessly vs. hard wire?

GoneThru5 · 05-18-2007, 06:31 PM

I too use TeleNav 4.4, am running version .376 and use Auto On/Off. I just got a new unit and that's when I got the Patriot Link Error for the first time.

Note though, that the Auto On/Off was not enabled on my new unit, which prompts me to exclude it from the causes of the error messages.

I am on my fifth Blackberry and my 3rd 7100i.

I also notice that with my new unit my NavaTel will not work if I do not KEY IN my originating address. I have refreshed my GPS and can no longer get a fix after May 14th.

Prior to the new unit, I never had a problem with the unit locating my originating destination to enable navigation to where I was going.

Lastly, with the new unit, the GPS is much slower in updating with information on the next step to a point that I have missed turns.

All effective suggestions welcomed

Frustrated with Blackberries,
GT5

pessenfeld · 07-31-2007, 01:31 PM

My old BlackBerry died a few weeks ago and was replaced with a new one. During the past few days, whenever I turn it on after charging, I get the "Patriot Link Fail" message. Pulling out and replacing the battery fixes it.

My dealer said he never heard of this and has ordered a replacement for me.

GoneThru5 · 07-31-2007, 02:04 PM

Oh no...not you too.

I've noticed my unit doesn't do it much any more - seems like it self resolved.
Yet, when it does I would just press the enter button and it would continue cycling through the boot-up process to ready state. Seldom have I had to take the battery out to get the unit to ready state.

GT5