BlackBerry Forums Support Community

thecelt1974 · 09-07-2007, 02:28 PM

I did the resend "Service Books" thing someone suggested above and now I'm getting emails thru TMO BIS.

Thanks for posting that info!

H-bomb · 09-07-2007, 02:32 PM

After re-sending service books, both send and receive email is working now for me.

(T-mobile)

cwinters · 09-07-2007, 02:33 PM

Just resent service books as well. All my emails came in and they are sending out fine as well. Problem over? Hopefully...

rockinsage · 09-07-2007, 02:36 PM

VZW in Philly, been having same problem. Sent service books, got all my backlogged email immediately, but still not receiving new email.

whsbuss · 09-07-2007, 02:40 PM

Quote:

Originally Posted by rockinsage

VZW in Philly, been having same problem. Sent service books, got all my backlogged email immediately, but still not receiving new email.

Gmail and hosted emails working after service book resend. However, no emails to [email address]

cwinters · 09-07-2007, 07:43 PM

I lied...after resending service books some emails came in that had been sent throughout the day but none to the [email address]

. Also, I sent an email to each of the addresses attached to my phone including a gmail acct and they aren't coming through. Resent service books again to see if that might push them through and no luck. I can send emails though...

JSanders · 09-07-2007, 07:47 PM

I have had to cingular accounts get up and running by deleting service books from the BB, and resending from the BIS.

mbardhan · 09-07-2007, 07:47 PM

resent my service books...seems to be working now...emailed my accounts and got them...

VZW in new jersey
8703e

whsbuss · 09-07-2007, 07:49 PM

Quote:

Originally Posted by mbardhan

resent my service books...seems to be working now...emailed my accounts and got them...

VZW in new jersey
8703e

Including your [email address]

account?

JSanders · 09-07-2007, 07:51 PM

My @mycingular.blackberry.net account mail came through as well.

emibaby · 09-07-2007, 07:53 PM

Putting my .02 in...

My BB emails aren't coming in. Test message to myself sent 10 mins ago still hasn't arrived. And for once it's not because I live in the middle of NFW......(No-Friggin-Where), Alabama!

CURSE YOU, CELL TOWERS!!

lraed74 · 09-07-2007, 07:54 PM

A flood of emails came through after resending the services books. So I tried some test emails after that and none of those have came through yet.

spyd4r · 09-07-2007, 07:54 PM

Quote:

Originally Posted by DallasFlier

With RIM's size, revenue stream and number of customers, AND their positioning to be THE ENTERPRISE email system for handhelds, there's very little excuse for these repeated service outages. The folks at the SABRE reservations system, for just one example, could show them how to architect using multiple data centers, multiple clustered servers, multiple network paths and providers, etc etc to prevent this from happening. Anyone want to guess when the last total outage of Sabre was?? (Hint: the year didn't start with "2".) This is just really lousy on RIM's part.

Whoever said BIS is ENTERPRISE? You want a service with enterprise reliability, buy a BES.

mbardhan · 09-07-2007, 07:55 PM

yeah that account is working too

JSanders · 09-07-2007, 07:55 PM

emi, read my post # 87 above.

Cingular/AT&T is not down in north Alabama. Delete and resend your service books.

whsbuss · 09-07-2007, 07:57 PM

Quote:

Originally Posted by JSanders

My @mycingular.blackberry.net account mail came through as well.

Well resent service books again..... got the one for my vzw.blackberry.net email but still no messages from that account. Everything else (POP, IMAP, Gmail, Google Hosted) working fine.