Quote:
Originally Posted by RichardGlenn
I have also had the same experience where the connect button does not appear, I assumed (maybe incorrectly) that teh IMEI did not match the blackbberry unit in BES. Can you confirm this or give any insight to this?
Richard
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I have no explanation as to why this happens but I know how to get around it. If your connect button remains 'greyed out' after connecting your device do the following :
1. Disconnect device from PC
2. Close & then restart the BB Connect software
3. Reconnect your device.
4. The connect button should now be highlighted.
It must me a quirk with the software but following the above always resolves the issue for me.