Quote:
Originally Posted by wiscaudi
Dudes, has anyone had their jawbone charger pull the whole small black part away from the rest of the unit? Like the whole back portion gets stuck inside the charger? Did I try and pull the charger off wrong (----> Straight Back).
I'm thinkin i'll be headed to AT&T for a warranty exchange. Love it though. The sound sounded very "electronic" to me at first... but after getting used to it real quick realized it was actually crisper and clearer than my 8820 (not that that's any feat).
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It's funny that you mention this, because the same thing happened to me. I got my Jawbone through Verizon's online site a couple of days ago. I charged it up and when I tried to remove it, I pulled the thing apart just as you described.
I took it back to Verizon and exchanged it for a new one. I charged that one up, and it got stuck as well. This time it went back to the store so that one of the Verizon techs could pull it apart. They did so successfully. Apparently, you have to pull slightly downward with the curvature of the unit. This helps but it is still difficult.