[gil_ong]

what a disaster!

i cannot send SMSs. i receive just fine, but there is no option in the menu to compose or reply to one.

when i go to tthe "messages" folder and click the wheel, the options i get are:

Help
-----
Compose Email
Place Call
-----
Search
View Folder
View Saved Messages
-----
Options
-----
Switch Application
Close


Can anyone help?

the I'm running OS 4.2.1.180, and it has the ATT/Cingular interface.


bty pull as described by JSanders here does not solve the problem.

[Thatzmister2u]

Try a battery pull. If that fails you make want to call the carrier and ask them if you have SMS on you account (might have been removed if you just got a BB Data Plan). Otherwise, ask them to resend your service books.

Good Luck and sorry that you have to make a phone call if it comes to that.

E-

[gil_ong]

welp. pulled the bty and things are still the same.

also, i didn't change my plan. i've always had SMS, just bought the BB to bring my phone and PDA together.

[JSanders]

ditto what ^^ he said.

Did you leave the BB powered ON, remove the battery and hold for 30 seconds?

Try it again. I would before calling.

[gil_ong]

Originally Posted by JSanders

Did you leave the BB powered ON, remove the battery and hold for 30 seconds?

what's this black magic you speak of?

so i just rip the bty out while the Bb is still on? hold what for 30 sec?

[jeremyckitching]

Yes, remove the battery while the device is on and leave out for 30 seconds. The Black Magic won't affect anything...

[JSanders]

Nah, I wouldn't rip it out, you may decide not to, also.

A) Leave the BB powered on. Do not power down or go on standby.

B) I would remove the battery cover. Slip a finger name at the top edge of the battery and remove. Note how the battery was removed, as you will need to replace it just the reverse order.

C) Hold both the BB and the battery in your hand(s) for a bit, many people recommend about 20-30 seconds. Replace it carefully noting the contacts end is inserted in first. Replace the battery cover correctly.

Does that suit your needs?

[gil_ong]

ah, i see.

nope. nada, dudes. bty pull does not work.

[gil_ong]

anyone?

[NJBlackBerry]

Is this a new or previously owned (used) BlackBerry. It may have an IT Policy on it that has disabled SMS.

[gil_ong]

it's previosuly owned. got it off ebay from a guy who refurbishes them.

speaking of IT Policy.......

i need to disable the password lockout. it'd be great if i can just do the typicaly [green phone] + * sequence

Password: (a little red lock symbol here) Enabled

blah
blah
blah

IT Policy Name: Test Policy
Last Updated Aug 8, 2007

Services: *** no services ***

[NJBlackBerry]

Go to Main Page - BlackBerryFAQ.com and find the page on Removing an IT Policy

There is a policy restricting some features, and forcing the Password.

Knowing that you got it from eBay would have been helpful in the first thread. There is also a thread here about the dangers of buying a BlackBerry on eBay.

[CO_BBTechie]

AT&T does not routinely add SMS service to BlackBerry lines. I would call ATT and ask them if you have SMS on your line now. As you mentioned, you had it before, but since you just got a new device, it's entirely likely that your rep did not put in back on.

[gil_ong]

hellz yeah!!!

thanks much, NJ.

[Thatzmister2u]

What solved it? Carrier provision or removing the policy or both?

E-

[gil_ong]

Originally Posted by Thatzmister2u

What solved it? Carrier provision or removing the policy or both?

E-

don't really know for sure.

but i reckon it's the IT policy.


now on to the more impt things. like themes.