BlackBerry Forums Support Community

udeluz · 04-20-2008, 07:01 PM

I just downloaded and Installed 4.3 on my computer, and I thought when I sync'd it would load on my Pearl....

How do I update it on the Pearl?

jtdarden · 04-20-2008, 07:05 PM

You typically have to run the Application Loader.

Are you sure you installed the version that is made for your device?

udeluz · 04-20-2008, 07:07 PM

I did run the aplication loader but it did not pick up any new os

jtdarden · 04-20-2008, 07:10 PM

If you downloaded the right OS update file from AT&T, then ran the executable file it should work just fine.

Try downloading the file again, and/or running the executable file again.

Did you validate that they OS version you're downloading is newer than what is on your device.

udeluz · 04-20-2008, 07:12 PM

Yes the phone says 4.2 and I downloaded 4.3

How do I get the AT&T version

jtdarden · 04-20-2008, 07:17 PM

I am assuming you have an AT&T Pearl because that is what you have listed in your profile.

https://www.blackberry.com/Downloads...E4F82F9F00E7D4

NickfromIL · 04-20-2008, 07:28 PM

Make sure you deleted the vendor.xml file

udeluz · 04-20-2008, 07:38 PM

Quote:

Originally Posted by NickfromIL

Make sure you deleted the vendor.xml file

How do I delete that file?

NickfromIL · 04-20-2008, 07:47 PM

Go to c:\program files\common files\research in motion\apploader and delete it

udeluz · 04-20-2008, 07:52 PM

Quote:

Originally Posted by NickfromIL

Go to c:\program files\common files\research in motion\apploader and delete it

What is the reason for doing this?

hdawg · 04-20-2008, 08:28 PM

Quote:

Originally Posted by udeluz

What is the reason for doing this?

Its an index of sorts that ties device OS's to carrier released hh's. Removing this effectively makes the software "generic" of sorts if you will and app loader passes right by the missing vendor.xml and will update your HH