[mattk0]

Hey, I'm fairly certain I know the answer to this question but I wanted to make sure I'm not missing out on something.

Long story short, I recently started working off-site and am the BES admin. We have plenty of activations we do monthly and I used to do them wireless by hand, and now I'm having to walk the users through the activation on the phone.

I have several 'default' settings I change after activation including: theme, date/time, owner, security options, message settings, etc. and didn't know if there was a way to put those configurations into some part of the activation (whether wired or wireless)? Thanks in advance for your help!!

[penguin3107]

Theme - No.
Date/Time - No.
Owner - You can set this manually through BES manager, or via IT Policy.
Security Options - You should set this via IT Policy.
Message Settings - such as?

I would imagine most of what you want to do can be controlled through IT Policy.

[knottyrope]

IF doing OTA EA the add this to your BES to simplify activation questions.

You can mod it to include more info also.

http://www.blackberryforums.com/bes-...4-version.html

[mattk0]

Originally Posted by penguin3107

Theme - No.
Date/Time - No.
Owner - You can set this manually through BES manager, or via IT Policy.
Security Options - You should set this via IT Policy.
Message Settings - such as?

I would imagine most of what you want to do can be controlled through IT Policy.

Regarding the security options, I always allow users to change so they can 'make outgoing calls while locked'. You can set to be allowed in the policy but it won't turn it on.

Message settings = hide filed/sent messages and set delete on: blackberry/handheld.

I also used to hide some icons (pw keeper, messenger, etc.) as some users try to use it and end up just getting confused, so I hide it by default and if they are savy enough to un-hide it, they can probably figure out the programs without giving a support call...