[test54]

I did search but could not find out how to cancel their service.
I want to do it before my 30 trial is up. I'm happy with BBmaps and do not wish to pay for this service, is their a link or something someone can forward.


thanks,

and if their is another thread with this info - please post it and kill this one thanks.

[Andi]

Just a guess but maybe try contacting them?

Customer Support
+ 1 88 TeleNav 4 (1-888-353-6284)

[test54]

Originally Posted by Andi

Just a guess but maybe try contacting them?

Customer Support
+ 1 88 TeleNav 4 (1-888-353-6284)

I did but was just wonderig if their was a way to do it from the My Telenav on their site. (I emailed them and am waiting to hear)

[brucejr]

You may cancel the TeleNav service at any time by providing notice to TeleNav. You can use "Contact Us" link in the TeleNav - Always find your way!, or write/email to our customer support. Any such cancellation shall be effective as described in the Refund Policy.

TeleNav - Always find your way!

[test54]

thanks, i emailed them to cancel so i guess that should do it.

thanks bruce

[snowskier79]

Originally Posted by brucejr

. . . .Any such cancellation shall be effective as described in the Refund Policy.

Fyi, here is the TeleNav Refund Policy.

[hdcd]

check out my posting on this --> http://www.blackberryforums.com/gps-...cellation.html

They did eventually cancel my 30 day and stop charging my card. But no email notifications on anything and they refused to give me anything in writing. Cancel over the phone and call back to verify. I'd never do business with this company again.

[josecrzymojo]

if you have sprint there new data plan $20 can include telenave free now. ps only on non blackberry phones lol

[test54]

Well I got my reply -

Is there a difficulty you are having using our service? Please tell us how we can help.

In order to protect the security of our customers, cancellation requests cannot be accepted by email. If you still wish to cancel, you will need to call us at 888.353.6284 to submit your cancellation request.

Thanks,
The TeleNav Team


So I will call to cancel.

[pengrus]

In my account, it says:

"Your TeleNav subscription expires on: Aug 17, 2010"

I am in trial period.

[pengrus]

I called them to cancel today as my trial is up tomorrow. I am keeping Mapquest for one feature that telenav does not have, i.e. Mapquest lets you use trackball to switch view between regular navigation screen to the Map Overview screen which shows you a highlighted route with a dot telling you where you are in the whole route - I found this a must have for me.

[pengrus]

Originally Posted by hdcd

check out my posting on this --> http://www.blackberryforums.com/gps-...cellation.html

They did eventually cancel my 30 day and stop charging my card. But no email notifications on anything and they refused to give me anything in writing. Cancel over the phone and call back to verify. I'd never do business with this company again.

My case is even worse:

See this:

http://www.blackberryforums.com/gps-...v-billing.html

I saw similar complaints on other sites as well.