[TimMunro]

Hi all,
Ever since I installed MR2 for BES 5.0 SP1 I have not been able to get the Monitor service to work properly. Sometimes it gives me the "error please log in again" page but mostly just a blank page. Anyone seen this behaviour?


Monitor Service: Server 2008 x64 SP2 under VMWare
BES: Server 2008 x64 SP2 under VMWare
Exchange: Server 2008 x64 SP2 Exch 2007 SP2

[azredracer]

Yes, I am experiencing the same issue, with both my production and test environments, running the same OS and Exchange versions.

[Flo_ACC]

Hey,

Maybe a stupid question but did you patch the monitoring server with BES patch ? to have a ISO conf regarding update.

[TimMunro]

Not a stupid question. Yes I patched the Monitor Server as well.

[noname]

Originally Posted by TimMunro

Hi all,
Ever since I installed MR2 for BES 5.0 SP1 I have not been able to get the Monitor service to work properly. Sometimes it gives me the "error please log in again" page but mostly just a blank page. Anyone seen this behaviour?


Monitor Service: Server 2008 x64 SP2 under VMWare
BES: Server 2008 x64 SP2 under VMWare
Exchange: Server 2008 x64 SP2 Exch 2007 SP2

Do you ever get to the Monitoring Web Console login page?

See if this helps?
http://www.blackberry.com/btsc/KB20207

[TimMunro]

No. I'll check out the link and see what I can do with it. I am running an Exchange environment not Louts, but I'll try it out.

Thanks.

[noname]

BESMon is platform agnostic, should be able to try...

[TimMunro]

Well, that didn't help. I was looking through the BBMS logs and discovered that it had trouble with the "Login.page" file and missing credentials for BAS.

I'm looking further.

[Raiden]

mine too - have tried

http://www.blackberryforums.com/bes-...n-5-0-2-a.html

with no joy pls help

[Raiden]

Uninstal and reinstall, set date to 1 Sep 2010 start services and it works