[CMMLB]

We upgraded from domino 2.2 to 4.0 sp4. Some devices have not EA'd which you can tell because there is no information in the blackberry manager for the device, only name and pin associated. Yes, the devices are capable of doing a wireless synch, but for whatever reason they have not done so. Has anyone else experienced this? Would you say the best course is to wipe the device, remove and add the users back?

Thanks much!

[d_fisher]

Originally Posted by CMMLB

Would you say the best course is to wipe the device, remove and add the users back?

That is what I would do.