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Old 06-16-2008, 05:45 PM   #1
Flare3
Thumbs Must Hurt
 
Join Date: May 2007
Location: Toronto, Canada
Model: 9900
Carrier: Rogers, Telus, Orange
Posts: 57
Default 8800 freezes up after 4.5 upgrade

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So I downloaded the latest OS, and upgraded my 8800. (After pre-testing on a 8310 that's a spare)

After upgrading, I found that the BlackBerry locks up for 10 minutes to 2 hours at a time. I could call it, the display would show network activity, but wouldn't ring, the controls didn't work, basically the phones interface went deaf.

I tracked the issues down to a jpg on my media card. The file was 16.5MB and when the file is on the card the phone doesn't work, with the file removed it works like a champ. This wasn't an issue on the pre-4.5 OS.

There are 4000 files on the media card and about 2.5GB of data. But this one file takes the phone out. The files on the media card range in size from 60K to 6MB, and cause no issues.

Has anyone else had this sort of issues?

Can anyone suggest the best way to submit this to RIM as a bug?
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Old 06-17-2008, 02:18 AM   #2
IanR
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Join Date: Apr 2007
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Hi Flare
There is a whole load of stuff re this problem on the thread at the top of this section re the new vodafone 4.5
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Old 06-17-2008, 04:17 AM   #3
Flare3
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Join Date: May 2007
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Posts: 57
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Thanks Ian. Last time I had looked at the thread it hadn't covered media cards...

I did format my memory card, I also removed all the .dat files from the backed up content before slowly moving the content back onto the card.

Really I was posting to let others know that putting a large jpg on the freshly formated card will cause the BB to freeze.

It took several hour to figure out what file was causing the problem and I kinda wanted to save someone else the same trouble.

(Oddly enough my iPhone didn't like that same file...lol but it actually told me that it was too big.)


Quote:
Originally Posted by IanR View Post
Hi Flare
There is a whole load of stuff re this problem on the thread at the top of this section re the new vodafone 4.5
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