Help with downgrading to DM 4.2 error message - BlackBerry Forums Support Community

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06-29-2008, 10:29 PM	#1
Steve-hose Thumbs Must Hurt Join Date: Oct 2006 Location: New Orleans, LA Model: 9700 Carrier: AT&T Posts: 143	Help with downgrading to DM 4.2 error message Please Login to Remove! I want to downgrade from DM 4.5 which sucks back to 4.2 but after I uninstalled 4.5 and tried to reinstall 4.2 I got this message: "newer version of the desktop software is currently installed" and it asks me to uninstall newer version even though I already did! Then it won't install any further. Does anyone know how to find where in the registry etc. this is picking up? I am running XP. Thanks!
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06-29-2008, 10:32 PM	#2
styxgroupi BlackBerry Extraordinaire Join Date: May 2008 Location: SC Model: 8330 OS: v4.3.0.12 PIN: acle of love Carrier: Alltel Posts: 1,319	Wirelessly posted Did you uninstall via add/remove programs then restart with out BB connected to computer..? __________________ Babblin Babs Sideshow Karaoke & Mobile D/J Services "Karaoke Singers Do It With Their Mouth"
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06-30-2008, 08:04 AM	#3
Steve-hose Thumbs Must Hurt Join Date: Oct 2006 Location: New Orleans, LA Model: 9700 Carrier: AT&T Posts: 143	Yes I used Add/Remove. I am going to try reinstalling 4.5 then uninstalling it again.
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06-30-2008, 08:18 AM	#4
Steve-hose Thumbs Must Hurt Join Date: Oct 2006 Location: New Orleans, LA Model: 9700 Carrier: AT&T Posts: 143	That didn't work either, same message. Any ideas? Thanks.
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06-30-2008, 11:15 AM

#5

styxgroupi

BlackBerry Extraordinaire

Join Date: May 2008

Location: SC

Model: 8330

OS: v4.3.0.12

PIN: acle of love

Carrier: Alltel

Posts: 1,319

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Wirelessly posted

Quote:

Originally Posted by Steve-hose

That didn't work either, same message. Any ideas? Thanks.

Sorry I havew xp also but it worked fine for me when I went back to 4.2. Maybe someone smarter than I can help you. Good Luck

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Babblin Babs

Sideshow Karaoke & Mobile D/J Services

"Karaoke Singers Do It With Their Mouth"

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06-30-2008, 11:44 AM	#6
Steve-hose Thumbs Must Hurt Join Date: Oct 2006 Location: New Orleans, LA Model: 9700 Carrier: AT&T Posts: 143	Got it, I did a "clean uninstall" of 4.5. Problem solved. Thanks.
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07-03-2008, 09:30 AM

#7

Moonshadow

CrackBerry Addict

Join Date: Jul 2005

Location: Kingston, Ontario

Model: 8130

OS: 4.5.0.131

Carrier: TELUS

Posts: 885

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Quote:

Originally Posted by Steve-hose

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Got it, I did a "clean uninstall" of 4.5. Problem solved. Thanks.

What is a "clean unistall"?

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Experience is a wonderful thing. It enables you to recognize a mistake when you make it again

Telus - 8130 - BES/BIS

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07-03-2008, 09:36 AM	#8
Steve-hose Thumbs Must Hurt Join Date: Oct 2006 Location: New Orleans, LA Model: 9700 Carrier: AT&T Posts: 143	It involves cleaning out the registry etc: Perform a clean uninstall of BlackBerry Desktop Software
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07-03-2008, 10:18 AM	#9
Moonshadow CrackBerry Addict Join Date: Jul 2005 Location: Kingston, Ontario Model: 8130 OS: 4.5.0.131 Carrier: TELUS Posts: 885	Thx __________________ Experience is a wonderful thing. It enables you to recognize a mistake when you make it again Telus - 8130 - BES/BIS
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