[dragoro]

I recently had to warranty my curve, and when I got the new one and installed jivetalk again, it doesnt recognize my subscription. What do I do to get it to? Or am i stuck buyin it again?

[penguin3107]

Wirelessly posted (Breaking Ball)

If you only paid $20 for the device license, you'll need to buy a new license.

The $30 JiveTalk license is a per-user license and can be transferred to other devices.

[dragoro]

Thanks, that figures : (

just got my trial suspended finding that out too : (

[dragoro]

oh well, I just dled web messenger. This seems fine for me, not as pretty but oh well. Not going to pay again just cause i had to do a warranty exchange. I could understand if i did an upgrade to a phone, but not because of defaulty phone.

[penguin3107]

Wirelessly posted (Breaking Ball)

You chose to purchase the device license instead of the user license. It was a gamble, and you lost.

Try contacting JiveTalk. They'll probably allow you to pay the difference of $10 and upgrade your license for you.
They're a great bunch of people over there.

[gibber9583]

Definitely. Contact their email support. They will definitely work something out with you.

[bbbforums]

They have a webpage under support on their website. You can transfer your device license to a new device for $10 or upgrade it to a user license for $20.

[John Clark]

Pay the $20....Then you have it for life. It's a great app.

[SteveO86]

Originally Posted by John Clark

Pay the $20....Then you have it for life. It's a great app.

You mean the $30 User Liscense right not the $20 Device liscense. Right?

[bbbforums]

Wirelessly posted

Originally Posted by SteveO86

You mean the $30 User Liscense right not the $20 Device liscense. Right?

If you purchased the device license, you can upgrade to the user licnese for $20. If you never purchased the program, it is $30 for the user.