I just called Sprint for the same exact problem and since I was calling from the phone they had me write down and perform the following two steps after I hung up. It worked perfectly and only took a few minutes.
From the main menu:
Go to Options
Network or Mobile Network (depending on software version)
Click once and select "Start Provisioning" from the menu that pops up
Once that is complete go back to the main menu:
Go to Options
Advanced Options
Click Host Routing Table twice
Click "Register Now" from the menu that pops up
After each of the two steps, you we"ll get mail messages saying your Blackberry is registered with the network and everything should work! Good Luck!
-Cody
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