BlackBerry Forums Support Community

Poeticsoul44 · 09-23-2008, 10:20 AM

I plug my blackberry curve to my computer and it does not recognize it. And it does not charge via- the computer. What do I do?? Help please! Ive tried it on a few different computers

mckinneycm · 09-23-2008, 10:23 AM

You need to install Desktop Manager. That's where the drivers are located.

Poeticsoul44 · 09-23-2008, 10:23 AM

I have it installed on my computer though.

mckinneycm · 09-23-2008, 10:24 AM

Was it working before?

Poeticsoul44 · 09-23-2008, 10:26 AM

Yes. But all of a sudden it isn't working.

mckinneycm · 09-23-2008, 10:28 AM

Do other devices work in the same USB port? The BB USB port may have busted. I've seen a few BB's on this forum that have had issues with there USB connection.

Poeticsoul44 · 09-23-2008, 10:30 AM

It works when i plug it in to the wall charger that came with my BB. And yes other devices work on the USB.

mckinneycm · 09-23-2008, 10:33 AM

Have you pulled the battery out for about 20 seconds? Also, do you know anyone else with a BB that you can have them plug theirs in to your PC? Other than that, I'm lost.

Poeticsoul44 · 09-23-2008, 10:34 AM

I do know someone with a BB.. I will give that a try.

Poeticsoul44 · 09-23-2008, 03:03 PM

My computer isn't recognizing my blackberry..Any help?

johnfromphilly · 09-23-2008, 03:12 PM

I had this same problem- came out of nowhere (except for an upgrade in OS a month before problem started). Mine would not recognize car charger, wall charger or USB. I pulled the battery a few times and it eventually fixed itself??? I still get a problem sometimes with the Desktop Manager recognizing the bb via usb- I just pull the USB and try again.

I searched the forums for an answer and never found one. You are the only other user I know of that had my same problem.

Try a battery pull a few times. Or maybe a different battery as that gave mine a little jumpstart.

GL

Poeticsoul44 · 09-23-2008, 03:17 PM

i keep trying. It doesnt work and i tried another blackberry and that even worked. Any anyone know what the problem is?

Ricky-Ray · 09-23-2008, 04:21 PM

I would try uninstalling the desktop manager software and reinstalling it.

rxfeng · 09-25-2008, 10:25 AM

If the DM reinstall doesn't work it sounds like the OS on the Curve is corrupt. Use JL_Cmder (search threads) to wipe the device and reinstall the OS using the DM.

mckinneycm · 09-25-2008, 10:27 AM

Quote:

Originally Posted by rxfeng

If the DM reinstall doesn't work it sounds like the OS on the Curve is corrupt. Use JL_Cmder (search threads) to wipe the device and reinstall the OS using the DM.

How would the OS being corrupt affect the charging? If it charges when plugged into the wall, then it should charge plugged into the USB, regardless of OS status.